Senior Technical Operations Analyst
Fiserv
Principal Product Strategy & Operations Manager, Analytics
Adobe
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $124,400 - $231,900 per year
Job Level
Lead
About the role
- Partner with product leadership to define and prioritize initiatives that advance Adobe’s Analytics strategy.
- Design and scale programs that improve customer retention, reduce attrition risk, and strengthen adoption.
- Establish management systems, frameworks, and metrics that translate strategy into measurable results.
- Align product, engineering, product marketing, and design on shared goals.
- Partner with PMM and GTM teams to synthesize customer insights, market trends, and competitive intelligence.
- Build centralized dashboards and integrate data sources to track progress to goals.
- Foster learning, collaboration, and knowledge-sharing practices that strengthen our operating model.
- Lead discussions that inspire clarity, connection, and accountability across the organization.
Requirements
- 8+ years of experience in product strategy, business operations, product marketing, or GTM strategy
- Deep understanding of the analytics and customer experience space, with AI aptitude
- Proven track record driving adoption, retention, and growth initiatives at scale
- Strong program management and problem-solving skills
- Experience designing dashboards and business metrics that inform product strategy
- Excellent communication skills and credibility with executives, cross-functional peers, and customers
- Growth mindset with a passion for culture, collaboration, and helping teams thrive.
Benefits
- Competitive salary
- Professional development opportunities
- Health insurance
- 401(k) matching
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product strategybusiness operationsproduct marketingGTM strategyanalyticscustomer experienceprogram managementdashboard designbusiness metricsAI aptitude
Soft skills
communication skillsproblem-solvingcollaborationleadershipgrowth mindsetaccountabilityclarityinspirationcredibilityknowledge-sharing
