Senior Manager, Trust & Safety – Global Operations
Care.com
Area Manager, Fixed Operations – Service & Parts
Polaris Inc.
full-time
Posted on:
Location Type: Hybrid
Location: San Diego • Arizona, California • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Consult with Polaris dealerships to improve their ORV service & parts business
- Utilize data and insights from dealer discussions, customer feedback platforms to identify and implement areas of opportunity
- Collaborate with dealers to drive customer satisfaction and retention by growing service and parts sales capabilities
- Develop and implement fixed operations strategies and processes to achieve dealer performance objectives
- Establish and promote best practices to improve the completion rates of safety and service bulletins
- Lead in-dealer training sessions and support the sharing of learnings and best practices across the dealer network
- Stay ahead of industry trends to maintain a competitive edge
- Partner with dealerships to set measurable goals and strategic plans for success
Requirements
- Bachelor’s Degree preferred
- 3+ years of experience in powersports, marine, or automotive dealer service operations
- Strong knowledge of dealership operations and financial systems
- Comfortable leading training sessions and classroom-style instruction
- Proficiency in Microsoft Office applications
- Valid driver’s license and ability to travel approximately 80% of the time
Benefits
- Competitive compensation
- Market-leading profit-sharing plan
- Employee Stock Ownership Plan contributions
- Discounted employee stock purchases plan
- Generous matching contribution to 401(k)
- Financial wellness education and consultation
- Health, dental, and vision insurance
- Wellness programs
- Paid time off
- Gym & personal training reimbursement
- Life insurance and disability offerings
- Paid volunteer time off through Polaris Foundation and Polaris Gives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisfixed operations strategiesservice and parts salesdealership operationsfinancial systemstraining and instruction
Soft skills
customer satisfactioncollaborationleadershipcommunicationstrategic planning
Certifications
Bachelor’s Degreevalid driver’s license
