Senior Manager, Trust & Safety – Global Operations
Care.com
Operations Business Specialist
SMA America
full-time
Posted on:
Location Type: Hybrid
Location: Rocklin • California • 🇺🇸 United States
Visit company websiteSalary
💰 $66,000 - $84,000 per year
Job Level
Mid-LevelSenior
About the role
- Contributes to the Standard Operation Procedures (SOPs) and stores them properly for team access.
- Collects, analyzes, and summarizes data for organization systems and performance reports.
- Collaborates and completes the Sales & Operations Planning (S&OP) worksheet.
- Collaborates cross-functionally to keep SOPs current and accurate.
- Creates and maintains reports and presentations.
- Assists with departmental changes and improvements.
- Tracks KPIs across the team to track strategic goals, milestones, and accomplishments.
- Responsible for day-to-day communication with Operations team.
- Assists with cycle counts, identifies, and trouble shoots inventory discrepancies using SAP.
- Other duties as may be required or assigned.
Requirements
- A bachelor’s degree in a relevant field or equivalent years of experience.
- At least 3 years of relevant work experience.
- Familiar with standard concepts, practices, and procedures of supply chain.
- Basic knowledge of working with warehouse and 3PL.
- Proficient with SOPs
- SAP experience preferred.
- Proficiency in the English language, both written and verbal, is required.
- Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel).
- Must be flexible and experience at working both independently and in a team-oriented collaborative environment.
- Excellent organizational and time management skills.
- Must have creative thinking, problem solving, and organizational skills.
- Highly motivated self-starter with strong time management skills.
Benefits
- Comprehensive benefits including health, dental and vision coverage (including $0 premium options)
- 401(k) plan with company match
- Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays
- Opportunities for professional development and training
- Inclusive, collaborative, and innovative work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisreportingSOPsKPI trackinginventory managementproblem solvingcreative thinkingtime managementsupply chain conceptswarehouse operations
Soft skills
collaborationcommunicationorganizational skillsflexibilityindependenceteam-orientedmotivationcreativityattention to detailadaptability
