SMA America

Manager

• Manage and train Transportation Coordinators and Analysts, ensuring they have the tools to succeed, including hiring, training, coaching, and performance management.
• Manage and maintain SMA America's Transportation Management System (TMS), ensuring data accuracy, providing detailed reports as needed, and updating the system as necessary.
• Oversee customs clearance for international shipments, involving document verification, duty/tariff calculation, cargo inspection, and collaboration among brokers, forwarders, and authorities to ensure regulatory compliance and seamless goods transit.
• Work closely with Large Scale Project Managers and support Supply Chain Operations.
• Perform carrier sourcing and negotiation in partnership with Indirect Procurement.
• Provide effective delivery solutions through extensive knowledge of relevant modes of transportation including Air, Ocean, Small Parcel, International, Expedited, LTL, Truckload, Partial, Flatbed, and Intermodal.
• Perform data analysis on transportation-related costs and services.
• Manage Transportation partners and third-party vendors.
• Track Key Performance Indicators for the Transportation Team.
• Ensure continuous review and improvement of operational processes to ensure accuracy and compliance.
• Other duties as may be assigned by supervisor or management.

Transportation Manager

Procurement

• Responsible for the development and implementation of process improvements for purchasing, logistics, and inventory availability/levels.
• Lead the weekly Sales and Operations Meeting for the region, including interface with Sales, Order Management, Finance, Marketing, Service, and Legal.
• Responsible for 3rd party logistics service provider management with a clear focus on internal process optimization, external service time issues, cost reduction projects, and developing KPIs.
• Closely collaborate with HQ in Germany on Production Planning, Order Management, and Global Logistics to ensure regional needs are met.
• Ensure material availability and high inventory turns (DOH) to meet on-time (OTIF) and lead-time goals.
• Work collaboratively with international colleagues to ensure the Americas Region supports global functional processes, while negotiating adaptations as required to meet regional business needs.
• Responsible for management of operations logistics, purchasing, and supply chain strategy for the Americas Region.
• Responsible for product supplier quoting and cost reductions.
• Develop the processes and techniques used in daily operations by internal and external team members.
• Responsible for intercompany purchasing.
• Provide direction, development, and leadership of the Operations Logistics, Planning, and Purchasing Teams, while also functioning as the Americas Region Supply Chain Manager.
• Analyze production plans, lead times, safety stocks, and lot sizes to determine resource requirements and constraints.
• Develop the calculation parameters on which SAP calculates reordering.
• Work closely with cross-functional teams to support supplier communication, demand forecasts, and new product introductions, including participation in Sales meetings and S&OP planning.
• Other duties as may be assigned by supervisor or management.

Manager – Planning, Purchasing, Logistics

Operations

• Function as the key liaison between the applications team and business stakeholders. Gather ongoing feedback to fine-tune platform strategy and champion change management and training to drive adoption.
• Oversee application managers for Salesforce, SAP/AI Joule for Service, and Pronto Forms to ensure optimal configuration aligning with Service processes.
• Deeply analyze SAP, AI Joule, and Salesforce systems and data to continuously develop automations that enhance the efficiency of internal and customer-facing processes.
• Collaborate closely with teams at headquarters to implement global process automation within SAP/AI Joule/Salesforce that integrates with Service operations.
• Utilize Monday.com selectively for workflow automation only when immediate SAP/AI Joule/Salesforce solutions are not feasible. Collaborate cross-functionally to eventually transition these use cases to core platforms.
• Pursue opportunities for bidirectional integrations between SAP/Joule, Salesforce, Outlook, and Teams to allow existing operational systems to augment existing platforms through integrated workflows.
• Partner with departments across the organization to ensure all key customer and Service-related data is made available in the various applications that Service teams have access to. Work cross-functionally to break down data silos.
• Stay current on SAP, Salesforce, Monday.com, and Pronto Forms capabilities and best practices to inform SMA America's platform strategy.
• Continuously refine processes related to intake, triage, project planning, and service delivery to increase team productivity.
• Track relevant performance metrics to measure outcomes. Collaborate with vendors to align technology roadmaps with internal needs.
• Other duties as may be assigned by supervisor or management.

Service Operations Performance Manager

Product Manager

• Manage the lifecycle of SMA's inverter portfolio, including string inverters, hybrid inverters, rapid shutdown, and BOS solutions for the residential and C&I segments.
• Ensure system interoperability with storage solutions, grid requirements, and 3rd-party BOS equipment.
• Lead certifications, compliance testing, and adherence to regional standards (IEEE, UL, NEC).
• Conduct market and competitor analysis to identify opportunities and threats.
• Develop product requirements, specifications, and business cases for new hardware platforms.
• Coordinate with vendors and suppliers for inverter-related components.
• Drive and coordinate product launches in alignment with sales and business development.
• Represent SMA in standards committees and regulatory forums.
• Support trade shows, internal training, and customer engagements.
• Travel to Rocklin-based offices, tradeshows, and customer meetings as needed.
• Travel to SMA Headquarters in Kassel, Germany for alignment within the Business Unit.
• Other duties as may be assigned by supervisor or management.

Transportation Manager

Manager – Planning, Purchasing, Logistics

Service Operations Performance Manager

Product Manager, Power Systems Solutions