Wrike

Team Lead, People Systems and Analytics

Wrike

full-time

Posted on:

Origin:  • 🇮🇪 Ireland

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Job Level

Senior

Tech Stack

BigQueryPython

About the role

  • Lead the vision and execution of our HR systems infrastructure, ensuring platforms are efficient, reliable, and scalable.
  • Identify gaps and sources of friction (e.g., onboarding, timekeeping, compensation), especially within UKG (or future-state enterprise HRIS), and drive resolution in partnership with key stakeholders.
  • Evaluate and optimize lifecycle workflows through automation and improved logic—clarifying ownership, increasing transparency, and reducing manual effort.
  • Establish a scalable support model and introduce tools like knowledge bases and integrated help flows to promote self-service and consistency.
  • Balance long-term systems strategy with ownership of day-to-day operational improvements, configurations, and escalations.
  • Build scalable people analytics strategies that drive workforce planning, talent insights, and organizational decision making—leveraging a general understanding of tools like Power BI, BigQuery, and Python to inform and guide solution design.
  • Strengthen data governance practices to ensure consistent, accurate HR data across systems and functions.
  • Collaborate with HR, Finance, and business leaders to define key people metrics, build insights-driven dashboards, and embed data into strategic conversations.
  • Drive automation in reporting, audits, and reconciliation tasks to reduce manual data pulls and accelerate insight delivery.
  • Champion the responsible use of AI and intelligent tooling to unlock capacity and transform how workforce data is interpreted and applied.
  • Conduct end-to-end audits of key workflows (e.g., onboarding, offboarding, payroll) to identify inefficiencies, unclear handoffs, or system constraints.
  • Partner with stakeholders to align systems with evolving policies, compliance requirements, and regional considerations.
  • Define and sequence system enhancements using a strategic lens—prioritizing by business value, risk, and readiness.
  • Own system roadmap development and delivery cadence in alignment with the Annual Operating Plan (AOP) and cross-functional priorities.
  • Maintain effective vendor relationships and lead release planning to ensure seamless updates and adoption.
  • Manage one HR Analyst focused on systems optimization, reporting automation, and analytics. Combine hands-on execution with strategic oversight—setting clear expectations, providing mentorship, and fostering a culture of collaboration, continuous improvement, and service excellence.
  • Balance day-to-day operational needs (troubleshooting, support, reporting requests) with the execution of roadmap initiatives.
  • Define and track service level expectations for systems performance, data integrity, and stakeholder responsiveness.
  • Build a team operating model rooted in continuous improvement, scalable practices, and partnership.

Requirements

  • Systems & Analytics Professional: You bring 6–8 years of experience in HR systems and people analytics, with demonstrated success in dynamic, global, or matrixed environments. You’re confident working with platforms like UKG (and ideally familiar with tools like Engagedly, Compose, or Greenhouse), and experienced in configuration, workflow design, and integration management.
  • People-Centered Leader: You’ve led individuals or small teams (currently 1 direct report), fostering performance, professional development, and a collaborative mindset—balancing team leadership with your own systems and analytics contributions. You support others’ growth while building a team culture rooted in shared accountability, continuous learning, and respect.
  • Strategic Problem Solver: You navigate complexity with ease—balancing long-term vision with immediate delivery. You assess systems and workflows critically, prioritize improvements based on impact and readiness, and approach challenges with curiosity and adaptability.
  • Effective Communicator: You explain technical ideas in simple terms, tailoring your approach to meet the needs of diverse, cross-functional audiences. You build strong relationships through transparency, active listening, and responsiveness.
  • Global Collaborator: You're fluent in English and comfortable operating in a multilingual, multicultural setting. You value accessibility and equity in system design, communication, and service delivery—ensuring your work supports a diverse, distributed workforce.