Account Director
Bullhorn
Sales Manager, APAC
Wrike
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cyber Security
About the role
- Recruit, coach, develop, and inspire a team of 4+ Account Managers, 1 BDR
- Drive a high-performance, inclusive, and accountable team culture
- Oversee performance evaluations, coaching, disciplinary actions, and career development
- Own and exceed net revenue retention (NRR), expansion ARR, and gross retention targets
- Guide the team in robust account planning, driving renewals and identifying/closing expansion opportunities
- Support hands-on, client-facing engagement for top accounts, including co-leading C-level negotiations and QBRs/EBRs
- Drive regional sales strategy (75-85% focus on ANZ; growing presence in other APAC countries)
- Forecast renewals and expansions, leveraging CRM (preferably Salesforce) and health metrics
- Proactively segment and prioritize accounts, rapidly identifying and mitigating churn risk
- Collaborate with Marketing to drive adoption and upsell, join Product at industry events to share customer feedback, and work with Customer Success to ensure smooth territory handoffs.
- Collaborate with Manila-based and local teams for operational scalability across multiple APAC markets. Oversee teams in Manila as well as potentially other APAC countries.
- Travel 20-30% to major ANZ cities (Melbourne, Sydney, Brisbane) and emerging APAC markets to engage clients and coach the team
- Evangelize value-based selling and customer-centric best practices
- Build and nurture customer advocacy programs (references, case studies, user communities)
- Champion Wrike solutions for workflow management and cross-team collaboration
- Participate in shaping Wrike’s go-to-market and regional growth strategy.
Requirements
- Native equivalent Fluency in English is required; proficiency in Chinese is a plus
- 6+ years of B2B SaaS account management; 2+ years managing AE/AM teams
- Hands-on leadership style: direct client engagement, manage by example
- Experience leading account management in global software/cybersecurity companies ($100M+ revenue, multiple regions)
- Proven results in long-cycle, enterprise sales (3–9 months), team quota delivery, and C-level engagement
- Ability to drive adoption, quantify/communicate ROI, run QBRs/EBRs, and deliver customer transformation
- Mastery of CRM (Salesforce preferred), territory/account planning, and sales methodologies (e.g., MEDDICC, Challenger, SPICED)
- Advanced executive communication and negotiation skills
- Track record developing sales talent and building high-performance, inclusive teams
- Flexibility for APAC time zone collaboration and weekly evening calls with global stakeholders.
Benefits
- Life Insurance
- EAP
- Health Insurance
- Income Protection / Salary Continuation Insurance
- Parental Leave
- Volunteer Days
- Workers Compensation
- Commuter Allowance
- Superannuation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B SaaS account managemententerprise salesaccount planningsales methodologiesCRMnegotiationcustomer transformationquota deliveryC-level engagementperformance evaluations
Soft skills
leadershipcoachingteam culturecommunicationcollaborationflexibilitycustomer-centricaccountabilityinclusivityclient engagement
