Senior Account Manager - Hybrid (Irvine, CA)
OneDigital
Job Level
Junior
About the role
- Support the full sales cycle within our Startup Segment (0-20 FTE companies) while developing deep expertise in security and compliance frameworks
- Learn and apply technical knowledge: develop expertise in SOC 2, ISO 27001, GDPR, and other compliance frameworks to have meaningful conversations with prospects
- Support the sales process: assist with discovery calls, proposal development while learning to manage deals independently
- Engage with stakeholders: build relationships with security leaders, compliance teams, and technical buyers at growing SaaS companies
- Qualify and nurture leads: identify high-potential prospects and understand their compliance challenges and business needs
- Collaborate with senior team members: shadow senior AEs, learn best practices, and gradually take on more complex deals
- Document and improve processes: help refine our sales playbooks, messaging, and qualification criteria based on your learnings
- Act as a trusted advisor: guide customers through complex buying decisions and solve their compliance challenges
Requirements
- 1-3 years of experience in a sales, customer success, or technical support role (SaaS experience preferred)
- Eager to learn about security and compliance – you don't need to be an expert yet, but you should be excited to become one
- Strong communicator who can break down complex topics into simple, clear explanations
- Naturally curious with excellent discovery skills and the ability to uncover real business pain points
- Detail-oriented with strong organizational skills to manage multiple opportunities simultaneously
- Growth mindset – you're looking to build a career in enterprise software sales and want to learn from experienced professionals
- Self-starter who thrives in fast-paced startup environments and takes initiative without constant direction
- Nice to Have: Basic understanding of security and compliance concepts (SOC 2, ISO 27001, GDPR)
- Nice to Have: Experience working with technical buyers or in a technical environment
- Nice to Have: Previous exposure to the SaaS sales process
- Nice to Have: Familiarity with HubSpot and sales tools
