Provide single session telephonic and video counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.
Assess clients thoroughly to ensure appropriateness for short-term counselling.
Assess and manage high risk calls and working closely with individuals at risk.
Appropriately refer clients to external resources or within WPO as part of our holistic approach.
Collaboratively develop clear and concise treatment plans for clients.
Maintain clear clinical and task-oriented documentation in case management system.
Any additional tasks pertinent to the position, as deemed appropriate by management.
Requirements
Social worker, Counsellor or Psychologist with accompanying Master’s degree.
Clinical counselling experience in English and French.
Licensure or clinical certification preferred.
Minimum 2 years direct client-contact providing counselling or mental health services.
Experience providing assessments and/or using clinical assessment tools.
Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling.
Training in crisis intervention and supporting high risk clients beneficial.
Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance.
Benefits
Paid Time Off
Life Insurance
Employer Pension Contribution
Travel Reimbursement
Extended healthcare, dental and vision benefits
Life insurance
AD&D and Long-term disability insurance
Monthly clinical supervision
Supervision stipend
Training/tuition reimbursement
Access to professional monthly clinical development webinars & professional development workshops
Gym Reimbursement
Wellness rewards
Access to EAP benefits and all WPO services
Mentorship Program
24/7 support for risk calls
Employee exchange programme
Comprehensive training provided for this position
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.