Workplace Options

Account Manager

• Lead, coach, and develop Account Managers and Senior Account Managers across the Americas reseller channel.
• Oversee onboarding, performance management, goal-setting, and continuous coaching.
• Conduct regular 1:1s, performance reviews, and development planning.
• Monitor KPIs tied to revenue growth and partner success; ensure team accountability.
• Support recruitment, training, resource planning, and workforce allocation in partnership with AM leadership.
• Foster a collaborative, high-performance culture focused on partner outcomes.
• Model best practices in reseller account management and strategic relationship building.
• Own a portfolio of high-value or complex strategic reseller accounts.
• Support team members in developing new and existing accounts.
• Act as the escalation point for critical issues and executive-level engagements.
• Lead QBRs, annual planning, and C-level interactions for key partners.
• Build strong Premier/Strategic relationships and deliver exceptional customer experiences.
• Serve as a strategic advisor, supporting partners’ GTM, enablement, and engagement initiatives.
• Deliver team revenue targets and reseller channel performance outcomes.
• Manage pipeline health, forecast accuracy, and key account metrics.
• Identify and drive upsell, cross-sell, and expansion opportunities.
• Optimize team portfolio allocations for maximum growth potential.
• Develop and execute scalable account growth strategies with the team.
• Track, analyze, and report on revenue, account health, and performance trends.
• Represent the business in partner meetings, renewals, and up-sell discussions.
• Implement and refine account management processes and best practices for reseller partnerships.
• Ensure consistent execution of QBRs, account plans, and stakeholder engagement.
• Maintain high CRM data quality and leverage relationship intelligence tools.
• Support planning and launch of new reseller partners and ongoing partner initiatives.
• Resolve operational and strategic issues impacting partner engagement.
• Identify process improvements to drive efficiency and scalability.
• Partner with Sales/Business Development on new reseller acquisitions and smooth handoffs.
• Collaborate with Sales, Marketing, Product, and SMEs to align solutions with partner needs.
• Provide Product teams with partner insights to influence roadmap direction.
• Coordinate internal resources to support partner projects and initiatives.
• Share partner trends and feedback to guide internal strategy.
• Collaborate closely with AM leadership and the Chief Customer Officer on strategic programs.

Director of Account Management

Attorney

• Deliver information services in a responsive, efficient, ethical and professional manner providing accurate and appropriate information for EAP clients
• Utilise telephone counselling and coaching skills in the provision of information, advice and support to non-clinical callers and implement action plan accordingly
• Work in co-operation with the clinical team to immediately pass on critical or emergency cases on the helpline to the clinical manager
• Develop and organise information packs and facts sheets appropriate to the needs of service users
• Proactive maintenance of resources database for the services team including HR, Health & Safety and legal developments
• Keep up to date with legislation, case law, policies and procedures relating to benefits and undertake appropriate training
• Assist in the improvement and enhancement to the EAP Information Service
• Record all relevant data in the client relationship management (CRM) system from service users
• Any additional tasks pertinent to the position, as deemed appropriate by management

Legal Information Specialist

Counselor

• Provide single-session telephone and video counseling, in-the-moment support, and telephone-based crisis management with a supportive, ethical, and professional approach while maintaining client confidentiality
• Conduct thorough assessments to ensure clients can benefit from short-term counseling
• Assess and manage high-risk calls and work closely with at-risk individuals
• Appropriately refer clients to external resources or internal WPO services as part of our holistic approach
• Collaboratively develop clear, concise treatment plans for clients
• Maintain clear, task-focused clinical documentation in the records management system
• Perform any other duties relevant to the role as deemed appropriate by management

Mental Health Advisor

• Provide single session telephonic and video counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.
• Assess clients thoroughly to ensure appropriateness for short-term counselling.
• Assess and manage high risk calls and working closely with individuals at risk.
• Appropriately refer clients to external resources or within WPO as part of our holistic approach.
• Collaboratively develop clear and concise treatment plans for clients.
• Maintain clear clinical and task-oriented documentation in case management system.
• Any additional tasks pertinent to the position, as deemed appropriate by management.

Clinical Counsellor – Overnight

Designer

• Provide creative graphic support to the marketing team under the guidance of the graphic design director
• Collaborate closely with global team members
• Support marketing initiatives by designing and editing promotional materials
• Create static graphic designs from scratch as directed
• Edit and produce animated videos in line with brand guidelines
• Manage tasks to ensure requests are completed accurately and on time

InDesign Specialist, Creative Designer

• Answer incoming calls from Employee Assistance Program participants and handle requests for psychological support related to work or personal life.
• Provide brief single-session therapeutic interventions by phone or video (adults, children, couples, families).
• Offer immediate support and manage crisis situations by telephone in a professional, supportive, and ethical manner.
• Thoroughly assess clients' issues to ensure they can benefit from appropriate short-term follow-up.
• Assess and manage high-risk calls and work closely with individuals at risk to ensure their safety.
• Collaborate in the development of clear, actionable care plans for clients.
• Maintain clear, task-focused clinical documentation in our case management system.

Employee Assistance Program (EAP) Counselor – EAP

• Provide single session telephonic and video counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality
• Assess clients thoroughly to ensure appropriateness for short-term counselling
• Assess and manage high risk calls and working closely with individuals at risk
• Appropriately refer clients to external resources or within WPO as part of our holistic approach
• Collaboratively develop clear and concise treatment plans for clients
• Maintain clear clinical and task-oriented documentation in case management system
• Any additional tasks pertinent to the position, as deemed appropriate by management

Bilingual EAP Clinical Counselor

Clinical Counsellor, French Speaking

EAP Clinical Counsellor, French Speaking

• Fournir des conseils téléphoniques et vidéo à séance unique, un soutien sur le moment et une gestion de crise par téléphone dans un esprit de soutien, d'éthique et de professionnalisme, tout en préservant la confidentialité du client
• Évaluer minutieusement les clients afin de s'assurer qu'ils peuvent bénéficier d'un conseil à court terme
• Évaluer et gérer les appels à haut risque et travailler en étroite collaboration avec les personnes à risque
• Orienter les clients de manière appropriée vers des ressources externes ou au sein de WPO dans le cadre de notre approche holistique
• Élaborer en collaboration des plans de traitement clairs et concis pour les clients
• Maintenir une documentation clinique claire et axée sur les tâches dans le système de gestion des dossiers
• S'engager avec les participants par téléphone, vidéo, chat et e-mail en créant un lien pour s'assurer qu'ils se sentent écoutés, soutenus et pris en charge
• Toute autre tâche pertinente pour le poste, jugée appropriée par la direction

Conseiller(e) en PAE, bilingue

Consultant

• Soutenir le développement, la mise en œuvre et l'évaluation d'initiatives stratégiques favorisant la croissance et l'efficacité opérationnelle
• Effectuer des analyses basées sur des données, des études de marché et des évaluations de performance
• Résoudre des problèmes et communiquer efficacement des conclusions techniques et analytiques de manière simple et accessible
• Collaborer avec des équipes interfonctionnelles pour soutenir la conception et l'exécution d'initiatives commerciales clés et de projets stratégiques
• Préparer et présenter des présentations, des rapports, des tableaux de bord et des modèles de haute qualité pour la direction
• Surveiller les indicateurs clés de performance (KPI), suivre les progrès et proposer des corrections de cap si nécessaire
• Réaliser des modélisations financières, des plans de scénarios et des analyses coûts-bénéfices pour évaluer les options stratégiques
• Aider à l'élaboration de plans stratégiques annuels, d'analyses de rentabilité et de notes d'information à l'intention de la direction
• Soutenir l'évaluation des fusions et acquisitions, l'évaluation des partenariats et les analyses d'investissement, le cas échéant
• Se tenir informé des tendances du secteur, des avancées technologiques et des changements réglementaires susceptibles d'avoir un impact sur l'activité

Consultant en stratégie commerciale

• Telefonische en video counseling en in het moment ondersteuning aanbieden op een ondersteunende, ethische en professionele manier, met oog voor het respecteren van de confidentialiteit
• Cliënten op passende wijze verwijzen naar externe hulpbronnen of binnen WPO, als onderdeel van onze holistische werking
• Duidelijke klinische en taakgerichte documentatie bijhouden in het case management systeem
• Duidelijke en beknopte behandelplannen ontwikkelen
• Grondig evalueren van cliënten om ervoor te zorgen dat begeleiding op korte termijn passend is
• Eventuele aanvullende taken die relevant zijn voor de functie, zoals nodig geacht door het management

EAP Counsellor, Klinisch Psycholoog

• Conduct strategic analyses of internal operational and growth data to identify efficiencies, opportunities and risks
• Problem solve to find strategic solutions and effectively communicate technical and analytical findings in a straightforward, accessible manner
• Collaborate with cross-functional teams to support the design and execution of key business initiatives and strategic projects
• Prepare and deliver high-quality presentations, reports, dashboards, and models for leadership decision-making
• Monitor key performance indicators (KPIs), track progress against business objectives, and propose course corrections as needed
• Perform financial modeling, scenario planning, and cost-benefit analysis to evaluate strategic options
• Assist in the development of annual strategic plans, business cases, and executive briefings
• Support M&A evaluation, partnership assessments, and investment analyses, as applicable
• Stay informed on industry trends, technological advancements, and regulatory shifts that may impact the business
• Perform any additional tasks pertinent to the position, as deemed appropriate by management

Strategic Business Consultant

Recruitment

• En tant que spécialiste en recrutement de réseau, vous jouerez un rôle crucial dans le recrutement de professionnels de la santé mentale pour notre vaste réseau de prestataires.
• Responsabilités :
• Recruter et intégrer des professionnels de la santé mentale, notamment des conseillers, des psychologues, des psychothérapeutes, des coachs en bien-être et des formateurs, afin d'étendre le réseau mondial de prestataires de services de santé mentale de WPO.
• Examiner minutieusement les candidatures des prestataires et les pièces justificatives afin de s'assurer qu'elles sont complètes et conformes aux normes d'accréditation.
• Acquérir une compréhension approfondie des normes d'accréditation, élaborer des stratégies de développement des prestataires et répondre aux exigences spécifiques des clients.
• Effectuer une vérification à la source des licences et de la couverture en cas de faute professionnelle afin de maintenir un réseau fiable et réputé.
• Organiser et tenir à jour les dossiers des prestataires afin de garantir la bonne prestation des services.
• Analyser les besoins des clients et utiliser notre base de données exclusive pour les mettre en relation avec les prestataires les plus adaptés.
• Accomplir toutes les tâches de manière efficace, en respectant les directives de production et de qualité fixées par la direction.
• Apporter son soutien à l'équipe de facturation lorsque cela est nécessaire.
• Hiérarchiser et répondre en temps opportun aux demandes spéciales des clients et des prestataires.
• Respecter strictement la loi HIPAA et les autres réglementations pertinentes en matière de confidentialité.
• Assumer toute autre responsabilité déléguée et toute tâche spécialement assignée, selon les besoins de la direction.

Spécialiste en Recrutement Réseau, Réseau Clinique

Director

• Founded in 1982, WPO (Workplace Options) is a global provider of holistic wellbeing solutions
• Lead reseller acquisition and market development to expand a scalable reseller network
• Identify and prioritize new reseller opportunities through proactive market research and structured outreach
• Shape customer-centric value messaging and tailor outreach to different reseller profiles
• Build and nurture relationships with key decision-makers including CEOs and founders
• Integrate Account Managers early, coordinate with Product, Marketing, Enablement, and SMEs for enablement and handoffs
• Bring market intelligence back to influence program design, KPIs, and long-term partnership success
• Measure success by strong pipeline, strategic insight-driven conversations, AM involvement, and consistent feedback loops

Senior Director, Business Solutions and Strategic Alliances

Post a Job
Affiliates
❌ Jobs You've Hidden
⭐️ Saved Jobs
✅ Applied Jobs
Account
This job opening is no longer available.
Similar Jobs
Financial Counselor - Tax Specialist

July 12

MSA Careers & Consulting Ltd

2 - 10

🎯 Recruiter

Website
LinkedIn
All Job Openings

Join MSA as a Financial Counselor, helping members navigate their financial futures remotely.

🇺🇸 United States – Remote

💵 $80k - $95k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛋️ Counselor

Financial Counselor - Retirement Specialist

July 12

MSA Careers & Consulting Ltd

2 - 10

🎯 Recruiter

Website
LinkedIn
All Job Openings

Join My Secure Advantage as a Financial Counselor focusing on retirement and investments while working remotely.

🇺🇸 United States – Remote

💵 $65k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛋️ Counselor

Financial Counselor - Fundamentals Specialist

July 12

MSA Careers & Consulting Ltd

2 - 10

🎯 Recruiter

Website
LinkedIn
All Job Openings

Join MSA as a financial counselor helping clients with money management and financial planning remotely.

🇺🇸 United States – Remote

💵 $55k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛋️ Counselor

Counselor - Remote

July 11

Spero Health

1001 - 5000

⚕️ Healthcare Insurance

🧬 Biotechnology

🧘 Wellness

Website
LinkedIn
All Job Openings

Join Spero Health as a Remote Telehealth Counselor in Tennessee, supporting patients with addiction recovery.

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🛋️ Counselor

Addiction Counselor - Telehealth

July 10

Addiction Recovery Care

501 - 1000

⚕️ Healthcare Insurance

🧘 Wellness

Website
LinkedIn
All Job Openings

Seeking Addiction Counselor for telehealth services. Join Addiction Recovery Care, a leading healthcare system in addiction treatment.

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛋️ Counselor

Search More Counselor Jobs
Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or lior@remoterocketship.com
Search
Search Jobs by country
Search Jobs by industry
Search jobs by city
Search jobs by state
Search jobs by job title
Search entry-level jobs
Search junior-level jobs
Search senior-level jobs
Search H1B visa jobs
Search Skilled Worker Visa jobs in the UK
Search jobs by tech stack
Search jobs by contract type
Search remote internships
Search remote part-time jobs
Remote jobs Anywhere in the World
Companies Hiring Anywhere in the World
Companies Hiring Sales People Anywhere in the World
Companies Hiring Software Engineers Anywhere in the World
Companies Hiring Remote in the United States
Resources
Advice
Tips for finding remote jobs
Interview questions and answers
Resume examples
Cover letter examples
Post a job
Affiliates
Privacy policy and terms of service
Job board SEO course
Jobs by Country
Remote jobs United States
Remote jobs Australia
Remote jobs Brazil
Remote jobs Canada
Remote jobs France
Remote jobs Ireland
Remote jobs Germany
Remote jobs Netherlands
Remote jobs Spain
Remote jobs UK
Popular Jobs
Remote data analyst jobs
Remote devops jobs
Remote executive assistant jobs
Remote product designer jobs
Remote QA engineer jobs
Remote recruiter jobs
Remote sales jobs
Remote SDR jobs
Remote software engineer jobs
Remote UX researcher jobs
Jobs by Type
Remote full-time jobs
Remote part-time jobs
Remote contract jobs
Remote internship jobs
Remote entry-level jobs (no experience required)
Remote junior jobs (1-3 years of experience)
Digital nomad jobs
High paying remote jobs
Legitimate and real work from home jobs
Remote jobs with no degree required