EAP Clinical Counselor

Workplace Options

EAP Clinical Counselor engaging with clients over multiple channels to provide mental health support. Offering single session telephonic and video counselling while ensuring client confidentiality and care.

Posted 5/30/2026full-timeNorth Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $50,000 - $58,300 per yearWebsite

About the role

Key responsibilities & impact

Our EAP Counselors engage with participants over the phone, video, chat & email
Provide single session telephonic and video counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality
Assess clients thoroughly to ensure appropriateness for short-term counselling
Assess and manage high risk calls and working closely with individuals at risk
Appropriately refer clients to external resources or within WPO as part of our holistic approach
Collaboratively develop clear and concise treatment plans for clients
Maintain clear clinical and task-oriented documentation in case management system
Any additional tasks pertinent to the position, as deemed appropriate by management

Requirements

What you’ll need

Minimum of 2 years of direct counseling experience
Social worker, Counselor or Psychologist with accompanying Master’s degree
Experience providing assessments and/or using clinical assessment tools
Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling
Training in crisis intervention and supporting high risk clients beneficial
Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance

Benefits

Comp & perks

Full benefits package
Paid time off
401k match
Clinical supervision
Clinical supervision stipend
Training/tuition reimbursement
Access to professional monthly clinical development webinars & professional development workshops to assist with CEUs
Gym reimbursement
Wellness rewards
Access to EAP benefits and all WPO services
Mentorship Program
24/7 support for risk calls
Employee exchange programme
Comprehensive training provided for this position

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

counselingclinical assessmentSolution-Focused therapyCognitive Behavioral Therapy (CBT)MindfulnessIntegrative counselingSystemic counselingcrisis interventioncase management

Soft Skills

client confidentialityethical practicecommunicationcollaborationdocumentation

Certifications

Master’s degree in Social Work, Counseling, or Psychology