About the role
- Provide advice and guidance as the Enablon subject matter expert
- Provide technical acumen to discuss product, subject matter domain, best practices
- Function as a frontline technical resource for Enterprise Account Managers
- Engage with customer support and product management as a customer advocate
- Serve as the account first line of defense to mitigate issues
- Lead coordination efforts between clients and internal teams
- Regularly assess customer satisfaction and implement improvements
Requirements
- Experience within the EHS industry required
- Proficiency in nurturing and maintaining deep client relationships
- Ability to perform comprehensive data analysis
- Expertise in delivering persuasive presentations
- Skill in facilitating collaboration across multiple teams in a matrixed environment
- Deep understanding of sales methodologies and practices
- Proficiency in addressing and resolving intricate client issues
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysissales methodologies
Soft skills
client relationship managementpersuasive presentationscollaborationissue resolutioncustomer advocacy