Operations

• Participate in the Operations Manager Trainee (OMT) hands-on training program to prepare to become front-line Route Managers
• Spend majority of day in the field interacting with front-line employees
• Increase financial profitability, maximize operational efficiency, improve customer satisfaction, and lead teams of people
• Provide timely and consistent touchpoints with frontline employees
• Regular review of best practices to enhance daily performance
• Partner with Drivers and Technicians to develop job-related skills
• Complete the assigned OMT training curriculum and all other assigned training
• Actively practice and seek feedback on coaching conversations
• Collaborate with all frontline managers to learn the day-to-day business operations (Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Route Managers)
• Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes
• Operate in a mix of office and plant/field environments, using standard office equipment such as computers and phones

Operations Manager Trainee

Shift Operations Supervisor