WM

Senior Manager, Employee Experience

WM

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $126,000 - $165,000 per year

Job Level

Senior

About the role

  • Provide leadership and develop an implementation plan to ensure WM has a modern and intuitive employee experience.
  • Focus on launching a comprehensive employee engagement strategy anchored by WM's Commitments and Values, including but not limited to an annual engagement survey.
  • Partner with Internal Communications to manage and execute the communications and programs that support engagement.
  • Drive an employee-centric focus across our HR offerings and enabling technology platforms to facilitate growth and retention.
  • Create and execute on strategy for multi-faceted employee engagement programs and multiple projects simultaneously.
  • Implement tools and processes to capture the voice of the employee in a modern and dynamic way - leveraging all forms of data collection across the employee lifecycle (including new hire surveys, stay interviews, exit surveys, and engagement surveys) to inform strategy and programs.
  • Collaborate with our People Solutions Center team to surface critical insights for leaders; model and track success metrics to continuously improve engagement tools and programming, as well as tying these insights to business outcomes.
  • Successfully build strong working relationships in a matrixed environment across key stakeholder groups, such as People Team and business leaders, as well as frontline employees and managers.

Requirements

  • Bachelor's Degree (accredited), in Human Resources, Business Administration, Data Science or similar area of study, or in lieu of degree
  • High School Diploma or GED (accredited)
  • 4 years of relevant experience.
  • 7 years of previous experience in the field of Human Resources/Employee Relations or relevant area (in addition to education requirement)
  • 7 years of project/program management experience, ideally in a geographically dispersed corporate and field operations environment.
  • 7 years Prior experience partnering with communications on delivering messages employees can’t wait to read, using engaging and creative communication tactics and media.
  • No experience Experience working with large global organizations with diverse employee demographics.
  • No experience Experience working in an Operations environment or industry (distribution, logistics, aviation, contact/call centers, etc.) driving improvements that have resulted in measurable business impact.
  • Must live and work in the US.