Williams-Sonoma, Inc.

Full-stack Engineer

• Design and implement Oracle Retail Merchandising Cloud Services (ORMCS) alongside enterprise PIM platforms (like Stibo Systems STEP).
• Actively write code, configure, and architect Stibo STEP (Item, Location, Vendor Portal) alongside Oracle Retail Merchandising Systems (RMS/RMFCS).
• Define enterprise-wide data models and product taxonomy. Engineer custom Stibo JavaScript business rules, state transitions, and approval workflows.
• Establish a single source of truth by aggregating, standardizing, and synchronizing product data (attributes, hierarchies, taxonomy).
• Configure automated business rules and change-management workflows to review, approve, and enrich item data before it hits customer touchpoints.
• Map and build data integration pipelines between RMS, PIM, ERP, and e-commerce systems to enable omnichannel journeys.
• Manage the end-to-end product lifecycle from vendor onboarding and purchase orders to pricing, inventory allocation, and fulfillment.
• Use production-grade Agentic AI frameworks to automate complex retail tasks.

Lead Software Engineer – Retail Merchandising, PIM

Sales Operations Manager

• Partner with regional account executives as operational support in their territory-specific pipeline of strategic account business.
• Manage large strategic B2B projects - work cross-functionally to prepare the bid/project RFPs, create project plan, address any specific unique project needs, and pass off to call center support team for execution.
• Manage project status in partnership with call center support team and logistics team - quoting, quote revisions, payments, keying orders and managing playbook.
• Partner with cross functional teams to provide key operations project details and updates (Planning, Sourcing, & Logistics).
• Support product information/spec requests along with alternate bids and upselling opportunities.
• Support Business call center support teams with “triage” plans for customer escalations.
• Participate in account executive pipeline sales reviews.
• Execute stock checks and alternate product suggestions in partnership with the Inventory/Planning team.

Manager, Sales Operations – B2B

Application Engineer

• Drive enterprise-wide Oracle Cloud ERP transformation initiatives that improve operational efficiency and business performance
• Influence enterprise architecture, integration strategy, and financial systems modernization
• Enable intelligent automation through AI-powered workflows and Agentic technologies
• Improve financial process efficiency, data accuracy, compliance, and user experience across ERP ecosystems
• Mentor engineering teams and establish technical excellence across Oracle Cloud platforms
• Partner with business and technology leaders to deliver scalable, secure, and innovative financial solutions.

Lead Software Engineer – Oracle Cloud Applications

Project Manager

• Lead complex, cross-functional technology projects across Supply Chain, Logistics, eCommerce Integrations, Order Management, Warehouse Management, Transportation, Merchandising, and Customer Experience domains.
• Drive execution across multiple teams by managing dependencies, mitigating risks, and delivering business outcomes.
• Improve operational efficiency and business decision-making through AI-enabled solutions, intelligent automation initiatives, analytics platforms, and emerging technologies.
• Maintain visibility into scope, schedule, cost, quality, and risks to ensure successful project delivery.
• Deliver on-time and on-budget projects while effectively managing scope, schedule, cost, and quality.
• Support successful implementation of Supply Chain and Logistics technology solutions.
• Improve operational efficiency through AI-enabled solutions and automation.
• Drive high stakeholder satisfaction and successful business outcomes.

Senior Project Manager – Supply Chain

Account Executive

• Proactively identify, prospect, and develop new business opportunities with national and multi-location clients.
• Build and maintain a qualified pipeline of prospective Brand Standards partnerships across commercial and emerging industry verticals, using Salesforce to manage account activity, opportunity tracking, and forecasting.
• Own the full sales cycle for self-sourced opportunities, from prospecting and discovery through proposal, negotiation, close, and ongoing account management.
• Translate client needs into clear proposals, product recommendations, pricing strategies, and program structures that support successful close and execution.
• Manage follow-up, next steps, internal coordination, and client-facing deliverables to ensure sales strategies are executed effectively from initial meeting through rollout.
• Leverage existing relationships while also creating new relationships with developers, owners, operators, specifiers, procurement teams, and other key decision-makers.
• Develop and execute a strategic business plan and sales strategy to drive new-business growth and meet departmental sales goals.
• Partner with cross-functional subject matter experts and internal support teams to deliver the WSI value proposition, execute sales strategies, and support a strong client experience.
• Promote WSI products and services to prospective and existing clients through a variety of outreach opportunities, including telephone, email, office visits, site visits, trade shows, and industry events.
• Represent WSI with strong product knowledge, professional communication, and outstanding service throughout the sales and client-management process.
• Proactively seek opportunities for expansion in new industry verticals, including senior living, banking, retail, F&B, cruise, education, healthcare, private aviation, and other commercial markets.

Account Executive – Brand Standards

Director

• Lead day-to-day support operations for all e-commerce platforms, services, and integrations.
• Own the complete incident lifecycle including identification, triage, escalation, communication, and post-incident reviews.
• Ensure SLAs, SLOs, and KPIs related to uptime, latency, and platform health are consistently met.
• Drive continuous service improvements through automation, tooling, and process optimization.
• Manage, mentor, and develop ESRE support engineers and leads across onshore and offshore locations.
• Establish a culture of ownership, accountability, operational rigor, and high performance.
• Provide coaching, performance evaluations, and career development guidance.
• Oversee monitoring, observability, alerting, and proactive detection of system anomalies.
• Partner with Engineering and Infrastructure teams to deliver fixes, optimizations, and resiliency improvements.
• Ensure readiness and execution support for peak seasons and high-traffic sale events.
• Act as a liaison between Operations, Engineering, Product, Security, and business stakeholders.
• Participate in roadmap reviews, launch readiness activities, risk assessments, and production deployment planning.
• Communicate platform health, operational risks, and improvement plans to leadership.
• Champion automation to reduce manual operations and increase team velocity.
• Drive adoption of internal tools, dashboards, runbooks, self-service solutions, and operational documentation.

Director, Technology – ESRE, OMS/WMOS

Backend Engineer

• Design and develop scalable, secure, and high-performance applications using Java 8+, Spring Framework, Spring Boot, Microservices architecture, WebFlux/Reactive programming, and RESTful services.
• Integrate with cloud platforms such as PCF and Microsoft Azure, and work with Spring Cloud Config for distributed configuration management.
• Implement real-time data streaming solutions using Apache Kafka and develop with NoSQL databases (e.g., MongoDB).
• Write clean, maintainable, and optimized code following industry best practices and organizational coding standards.
• Conduct unit testing (JUnit/Mockito) and participate in peer code reviews via Git pull requests / Crucible (for SVN).
• Troubleshoot and resolve technical issues, ensuring high availability and performance.
• Evaluate and propose multiple technical solutions, highlighting trade-offs and best-fit approaches.
• Collaborate closely with onsite teams during Agile/Scrum ceremonies and actively contribute to sprint planning and retrospectives.
• Participate in proof-of-concept (POC) development and adopt emerging technologies where appropriate.