Williams-Sonoma, Inc.

Operations

• Partner with Retail account executives as operational support in their territory-specific pipeline of business.
• Assist Operations in managing current projects: updating inventory playbooks, auditing quotes prior to order placement, quote revisions, checking inventory status.
• Utilize Excel and our WSI systems to update project statuses at the item level, ensuring our timelines will meet clients’ delivery needs.
• Support Ops managers and cross-functional teams with providing project details and updates (Planning, Care Center, & Logistics).
• Manage project status in partnership with Care Center support team and Logistics team - quotes, quote revisions, payments, keying orders and managing playbooks.
• Support Care Center teams with “triage” plans for customer escalations.
• Participate in account executive pipeline sales reviews.
• Execute stock checks and alternate product suggestions in partnership with the Planning team.

Associate Operations Manager, B2B

Ecommerce

• Own end-to-end product lifecycle for mobile applications
• Define and execute product strategy and roadmap aligned with business goals
• Collaborate with UX, engineering, and analytics teams to deliver features
• Drive product discovery, requirements, and experimentation initiatives
• Analyze KPIs, user behavior, and trends to inform decisions
• Communicate product vision, progress, and outcomes to stakeholders
• Continuously optimize features using data insights and testing

Senior Product Manager – Mobile Apps, e-Commerce

Full-stack Engineer

• Support the merchandising engineering supply chain group in delivering master data for e-commerce and retail businesses
• Enable scalable systems to meet current and future business needs
• Drive high standards of software delivery through ownership and accountability
• Deliver business-functional requirements with a customer-first focus
• Engineer scalable and extensible solutions for product information management

Senior Software Engineer – STIBO

Account Executive

• Develop, manage, and grow the B2B client base/sales pipeline. You will leverage and build relationships, facilitate project-based solutions and work with the cross-functional team to close large volume orders across all WSI Brands.
• Promote WSI products and services to prospective and existing Business to Business clients through a variety of outreach opportunities to include telephone contacts, office and site visits, in-store events and tradeshows.
• Leverage existing relationships with developers, owner/operators and end users to drive large volume sales and manage both existing and new project opportunities.
• Work closely with the territory teams and B2B leadership, conducting continuous follow-up on outstanding quotes and identifying new opportunities to generate additional sales.
• Effectively represent WSI through outstanding product knowledge and outstanding service. Partner with the care center support teams and corporate office partners as needed to ensure best in class service is being provided.
• Develop and execute strategic business plan/sales strategy for driving sales growth across all brands.
• Proactively seek opportunities for expansion in new industry verticals, including research + pipeline development (Senior Living, Cruise, Education, Government, Healthcare, etc.)
• Partner with cross functional subject matter experts to deliver the WSI value proposition and effectively execute your sales strategy.
• Develop integrated solutions through collaboration and proactive communication.
• Maintain/track your business pipeline using SalesForce.