Williams Lea

Hybrid Sr. Administrative Associate

Williams Lea

full-time

Posted on:

Origin:  • 🇺🇸 United States • Virginia, West Virginia

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Job Level

Senior

About the role

  • Use logs and/or tracking software for all administrative support work
  • Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
  • Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support
  • Use established procedures, standards and formats to complete administrative requests to client satisfaction
  • Communicate with team members, lead, supervisor or client on job or deadline concerns
  • Meet contracted deadlines for service delivery to our clients
  • Troubleshoot basic software or hardware problems
  • Help to foster a proactive environment of continuous service enhancement and relationship building with the client
  • Perform quality assurance on work of others, as requested
  • Adhere to Williams Lea policies, in addition to client policies
  • Use equipment and supplies in a cost efficient manner

Requirements

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