Senior Administrative Assistant
Cloudflare
Hybrid Sr. Administrative Associate
Williams Lea
full-time
Posted on:
Location: Virginia, West Virginia • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Use logs and/or tracking software for all administrative support work
- Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
- Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support
- Use established procedures, standards and formats to complete administrative requests to client satisfaction
- Communicate with team members, lead, supervisor or client on job or deadline concerns
- Meet contracted deadlines for service delivery to our clients
- Troubleshoot basic software or hardware problems
- Help to foster a proactive environment of continuous service enhancement and relationship building with the client
- Perform quality assurance on work of others, as requested
- Adhere to Williams Lea policies, in addition to client policies
- Use equipment and supplies in a cost efficient manner
Requirements
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