Williams Lea

Creative Strategist

• Provide integrated creative solutions and campaigns that bring to life the content and ‘brand’ design
• Liaise with the client in a professional and helpful manner, proactively managing their expectations
• Support the business to manage and deliver client work, on time with accuracy
• Interpret and challenge the brief requirements, offering the best solution for clients
• Take responsibility for escalating or resolving, as appropriate, any client issues, regularly communicating updates to the Global Creative Director
• Help deliver the best branded solutions to the Client and market
• Proactively providing Clients outstanding printed and digital marketing collateral, in compliance with brand guidelines
• Think creatively to produce new ideas and concepts whilst working with the Global Creative Director
• Produce templates and ensure consistency of design across the brand rollout and adoption across digital and print
• Experience working with design principles of animation and moving image
• To use the workflow software and adapt to any existing procedures within the team
• Provide technical input and advice on print and digital projects as required
• Produce final files for print and write print specs
• Ensure that projects are delivered on time and within budget
• Creation of infographics
• Quality checking and accuracy
• To lead and develop the team through 1-2-1’s, team meetings, development and performance reviews
• To develop and up-skill the team to focus on digital solutions
• Ensure that the workload and team is staffed correctly i.e. absence and holidays

Creative Lead

Designer

• Establish and lead Williams Lea’s design function spanning UI/UX, service design, and product research
• Design system and cross-cutting standards
• Partner with product managers on domain-specific design decisions
• Provide design leadership across domain teams
• Lead the design of the integrated human-plus-AI service experience
• Map end-to-end client journeys
• Establish and scale product research across four product domains
• Serve as a standing member of the Platform Council
• Hire, develop, and retain a high-quality design function

Creative Lead

Head of Service Design