Who Gives A Crap

Data Scientist

• Transform raw customer data and feedback into actionable insights
• Enable CX teams to access effective data for strategic decision-making
• Drive data integrity and support business growth
• Build and maintain data frameworks and compliance guardrails

Analytics and Insights Lead – CX

Account Manager

• Champion the brand by growing and optimizing performance-driven partnerships
• Build and manage affiliate and creator programs
• Drive revenue by accelerating month-over-month growth
• Own the relationship with the affiliate agency
• Provide support for creator partnerships in paid campaigns
• Collaborate with US Growth Lead and Performance Creative teams
• Plan and oversee partnership campaigns

Creator Partnerships Manager

Ecommerce

• Support DX lead in designing and optimizing digital journeys
• Innovate with AI to drive efficient work across customer journeys
• Optimize Zendesk or Zapier configurations to eliminate bottlenecks
• Collaborate to map end-to-end digital journeys
• Build cases for automation using data and measure success

Customer Support Specialist, Digital Experience

Customer Support

• Work across CX data ecosystem to identify trends and surface customer pain points
• Build and optimise reporting to understand customer and operational performance
• Partner with internal Business Intelligence team to shape what gets built

Analytics and Insights Lead – CX

Creator Partnerships Manager

Customer Support Specialist, Digital Experience

Customer Experience Specialist – Analytics and Insights