Who Gives A Crap

Ecommerce

• Support DX lead in designing and optimizing digital journeys
• Innovate with AI to drive efficient work across customer journeys
• Optimize Zendesk or Zapier configurations to eliminate bottlenecks
• Collaborate to map end-to-end digital journeys
• Build cases for automation using data and measure success

Customer Support Specialist, Digital Experience

Customer Support

• Work across CX data ecosystem to identify trends and surface customer pain points
• Build and optimise reporting to understand customer and operational performance
• Partner with internal Business Intelligence team to shape what gets built

Customer Experience Specialist – Analytics and Insights

Graphics Designer

• lead all design needs across Retail and B2B channels
• directly impact how the brand is showcased in stores and with business customers
• oversee creative execution from initial concepts to project completion
• audit and evolve the shopper marketing toolkit
• partner with local teams for engaging pitches to major retailers
• deliver brand activations for trade shows

Customer Support Specialist, Digital Experience

Customer Experience Specialist – Analytics and Insights

Senior Graphic Designer – Retail, B2B