Analytics and Insights Lead – CX

Who Gives A Crap

Analytics & Insights Lead transforming raw customer data into actionable insights for the CX team. Collaborating cross-functionally to support strategic decision-making and business growth.

Posted 7/15/2026full-timeRemote • 🇵🇭 PhilippinesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in transforming customer data into actionable insights while ensuring data integrity and compliance. Proficient in data management, analytics, and strategic decision-making to support business growth.

Highest-signal resume keywords

Data ManagementData AnalyticsProject ManagementCross-Functional CollaborationData Storytelling

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data ManagementData AnalyticsData FrameworksCompliance Guardrails

Soft Skills

CollaborationProject Management

Industry Keywords

Customer DataActionable InsightsData IntegrityStrategic Decision-Making

About the role

Key responsibilities & impact

Transform raw customer data and feedback into actionable insights
Enable CX teams to access effective data for strategic decision-making
Drive data integrity and support business growth
Build and maintain data frameworks and compliance guardrails

Requirements

What you’ll need

Strategic data storyteller
Experience in data management and analytics
Ability to collaborate cross-functionally
Strong project management abilities

Benefits

Comp & perks

Competitive, market informed salaries
Meaningful support towards healthcare for our team around the world
Generous paid leave
Tailored learning and development opportunities
Free toilet paper