Whatnot

Performance Marketing

• Launch and manage emerging digital and offline channels for acquisition.
• Build structured testing roadmaps to validate channel fit and measure incremental impact.
• Execute full-funnel tests from creative development, audience segmentation and bid strategy to drive learnings and performance outcomes.
• Help formalize early stage channels into repeatable, scalable playbooks for broader adoption.
• Own day-to-day execution and performance monitoring for early stage channels.
• Analyze spend efficiency, conversion rates, and LTV metrics to optimize toward CAC, ROAS, and payback goals.
• Partner with creative teams to continuously iterate on messaging and formats based on data driven feedback loops.
• Partner with Data, Finance, Product, and broader Marketing teams to ensure campaigns are accurately tracked, measured, and reported.
• Communicate actionable insights to stakeholders and propose next steps for scaling.
• Keep abreast of the latest ad tech, attribution methods, and analytics solutions.
• Recommend tools and platforms to enhance targeting, measurement, and campaign scalability on a global level.

Performance Marketing Manager

• Own the preparation and review of the quarterly and annual tax provision in compliance with ASC 740, FIN 18, IFRS and other related standards.
• Manage all aspects of global income tax reporting, including deferred tax assets/liabilities, valuation allowances, uncertain tax positions, and effective tax rate calculations.
• Own all tax-related accounts on the financial statements, including accurate accounting and reconciliation of global indirect taxes.
• Support documentation and tax research for income tax strategies, policies and positions.
• Oversee forecast modeling with respect to future effective tax rates and cash taxes in collaboration with FP&A.
• Oversee the preparation and filing of federal and state tax income tax returns.
• Ensure timely and accurate return-to-provision reconciliation adjustments.
• Drive R&D tax credit studies, ensure compliance with applicable regulations, and collaborate with relevant teams to optimize credit opportunities.
• Lead tax aspects of M&A, and other strategic transactions, including tax due diligence, structuring analysis, integration planning, and post-transaction compliance.
• Own global transfer pricing strategy and compliance, including intercompany agreements, calculations, documentation (inc. country-by-country reporting (CbCR), master file, and local file obligations), economic analyses, and support for audits and inquiries.
• Monitor and analyze legislative and regulatory changes, assessing their impact on the organization's tax positions and financial statements.
• Lead process optimization initiatives, including evaluating and implementing tax technology tools for greater efficiency and accuracy.
• Represent the tax team in discussions with external auditors, advisors, and relevant authorities as needed.
• Support the business on ad-hoc tax inquiries and various tax analyses and filings.
• Manage and oversee income tax audits and inquiries, working closely with external advisors and internal stakeholders to address and resolve issues
• This role is required to be within commuting distance of our San Francisco, Los Angeles, Seattle, or New York City hubs.

Director of Tax Operations

People Operations

• Own all performance cycles – Lead mid-year, year-end, and intern performance cycles from start to finish. This includes aligning stakeholders on purpose and timelines, driving communications, configuring and updating systems, prepping calibrations, and coordinating across teams. You’ll make sure the process is clear, aligned to business priorities, and easy for managers and employees.
• Manage promotion, compensation, and performance workflows – Partner closely with Compensation, People Business Partners (PBPs) and other teams to ensure performance data is accurate, promotion and comp workflows run smoothly, and consistent follow-through on talent actions.
• Build and maintain talent review and retention programs – Own talent reviews, top talent programs, and proactive retention efforts. Create a clear, consistent approach to identifying high performers and planning ahead as the company grows.
• Run listening programs – Execute the Culture Survey and smaller, program-specific pulse surveys. Partner with Communications, People Analytics, and PBPs to analyze results and share clear, actionable insights with leaders.
• Improve how things work for managers – Ensure data integrity, streamline processes, connect new-hire assessments to ongoing performance, and build practical resources that help managers have better conversations.
• Partner closely across the business – Work day to day with PBPs and cross-functional teams (Comms, Compensation, People Ops, Finance, Systems) to make sure talent programs support real business needs.
• Continuously improve our programs – Use data and employee feedback to spot patterns, call out what’s working (and what’s not), and recommend improvements. Test ideas, pilot changes where it makes sense, and refine what works over time.
• Deeply understand the business – We’re building for both the short and long term, so knowing where the business is headed (and the nuances along the way) is critical.

Senior People Programs Manager

Operations

• Develop and implement commerce strategies that drive margin optimization and/or growth across the post-purchase experience
• Manage cross-functional commerce projects in close partnership with the product, engineering, and policy teams
• Identify inefficiencies in processes and implement improvements to enhance productivity/reduce costs
• Analyze commerce data to provide insights and recommendations
• Negotiate contracts and manage vendor performance to ensure quality and cost-effectiveness

Strategy & Operations Associate, Commerce

Recruitment

• Lead full-cycle recruiting for G&A and GTM roles including teams such as Finance, Legal, People, Strategy & Operations, Marketing, Sales, and Partnerships
• Partner closely with hiring managers and senior leaders, bringing a consultative approach to role scoping, hiring strategy, and decision-making
• Own multiple searches at once across varying levels of complexity, prioritizing effectively while maintaining a high bar for quality
• Proactively source and attract top talent for specialized and competitive roles, leveraging creative sourcing strategies beyond inbound and LinkedIn
• Manage the end-to-end candidate experience, from kickoff through offer and close, ensuring a thoughtful, efficient, and inclusive process
• Collaborate with hiring managers to develop strong job descriptions, hiring plans, interview rubrics, and evaluation criteria
• Gather and incorporate feedback from candidates and stakeholders to continuously improve the recruiting process and candidate experience
• Contribute to the growth and development of the recruiting team by sharing best practices and supporting a culture of continuous improvement
• Build and refine scalable recruiting processes that support company growth while remaining flexible for nuanced, high-impact hires
• Champion inclusive hiring practices and actively seek diverse perspectives across all searches

Business Recruiter, G&A, GTM

Art Director

• Join the creative team at Whatnot as Associate Creative Director for Category Marketing
• Lead strategy, development, and execution of physical and digital events
• Collaborate with marketing teams to develop event strategy and design
• Oversee end-to-end processes to deliver work that drives loyalty and engagement
• Manage and mentor a team of designers, providing guidance and feedback
• Lead brainstorming and ideation sessions to generate new ideas for event campaigns
• Stay ahead of trends and emerging platforms to keep events fresh and effective
• Develop and maintain relationships with external partners for creative production

Associate Creative Director, Category Marketing

Risk

• Direct and mentor a team of Team Leads, fostering a collaborative environment to drive a world-class user experience.
• Deep-dive into complicated cases and situations to provide guidance to T&S team members.
• Lead team performance to drive results in productivity, quality, and user experience.
• Partner with Policy, Strategy and Operations, and Training to reinforce compliance with new launches, processes, and policies.
• Maintain functional knowledge of, and act as a subject matter expert of policies, processes, and projects related to day-to-day operations.
• Other ad-hoc projects as the business requires.

Senior Manager, Trust & Risk Operations

Product Manager

• Own the product vision and roadmap for Payments, balancing short-term wins with long-term platform investments that support extremely fast growth and international expansion.
• Deeply understand stakeholder needs from sellers managing their businesses to Finance teams closing monthly books to CX resolving refund disputes; and translate them into clear product strategies and scalable systems.
• Define and own core payments metrics including authorization rates, payout success, refund rates, processing costs, and financial accuracy. Use these to guide prioritization and measure impact.
• Drive execution across multiple workstreams, coordinating backend payments systems, payment integrations, and frontend UX while managing dependencies and timelines.
• Build the financial data foundation the business needs, including ledger systems that power internal reporting, seller transparency and tools they need, and accurate month-end closes.
• Partner cross-functionally with Finance, Legal, Trust & Safety, CX, and Operations to ensure compliance, manage risk appropriately, and support efficient operations at scale.
• Establish metrics and experimentation frameworks to validate performance, test new capabilities, and continuously improve outcomes for users and internal teams.

Product Manager, Payments

Full-stack Engineer

• build distributed systems, services, and frameworks that improve the reliability of the entire platform
• focus on making reliability a built-in property of our systems as scale, traffic, and complexity continue to grow
• design, build, and operate reliability-focused components, services, and frameworks
• shape the standards and practices that guide how software is built and run across Whatnot
• partner closely with product, platform, and infrastructure teams to embed reliability concerns into system design, development workflows, and runtime behavior
• design and operate traffic control mechanisms, including circuit breakers, rate limiting, backpressure, and graceful degradation
• build and evolve load testing frameworks that validate system behavior under sustained, burst, and peak event traffic patterns
• build chaos and resilience testing frameworks to proactively surface failure modes and validate recovery behavior
• define and implement SLOs, SLIs, and error budgets that guide engineering teams toward the right reliability tradeoffs
• develop reliability tooling and services that improve incident detection, response, and automated mitigation
• review service architectures and designs with a focus on failure modes, scalability limits, and operational safety
• participate in incident response and drive post incident follow ups that reduce repeated failure patterns through systemic fixes

Software Engineer, Infrastructure

• Design and lead the product roadmap and strategy for Ads & Promos tools, balancing short and long-term goals.
• Engage regularly as a trusted advisor with leadership to understand their strategies, pain points, and priorities to inform product strategy, while providing transparency into roadmaps and managing expectations.
• Roll up your sleeves to define product requirements & work with engineering, design and broader team to bring our roadmap to market at lightning speed.
• Deeply understand and own the Ads & Promos ecosystem that include seller budgeting strategies, ROI/ROAS, attribution, pricing, auction dynamics, and best practices to inform product strategy and execution.
• Drive development of core ad systems including ad ranking algorithms, bidding, targeting engines, pricing mechanisms, and impression supply forecasting.
• Deliver actionable metrics & dashboards to help sellers adopt & optimize marketing spend across Ads & Promos.
• Lead global expansion of Ads & Promos tools, with emphasis on adoption and ease-of-use.

Product Manager, Ads – Promo

Engineering Manager

• Lead and mentor a team of highly skilled engineers, guiding them through complex Lead and mentor multiple mobile-focused engineering teams, supporting both iOS and Android development and fostering strong technical leadership across platforms.
• Define and drive a long-term mobile platform strategy, balancing near-term delivery with foundational investments in performance, reliability, and developer experience.
• Champion mobile performance and observability, ensuring teams deeply understand app health, user experience metrics, and production behavior at scale.
• Partner closely with product, design, infrastructure, and data teams to ensure mobile architecture and execution align with broader company goals.
• Drive clarity and alignment across teams by setting expectations, building buy-in, and navigating complex cross-functional tradeoffs.
• Establish and evolve best practices around mobile architecture, testing, release quality, and technical debt management.
• Support and grow senior ICs and managers, creating clear growth paths and a strong bench of mobile leadership.

Engineering Manager – Mobile

Director

• Lead and grow a division of the Analytics team of data scientists and data analysts
• Own your domain, responsible for the results and analytics of your area to drive insight and informed recommendations for the business.
• Create and share the vision for the broader Analytics team and work with leadership to transform it into a driving force in strategy and operations of the company
• Foster a culture of analytical experts that is focused on maximizing the customer experience to drive top line and bottom line growth.
• Coach, develop and scale a team that is excited to be a part of the organization in anticipation of the growing demands of the business
• Shape the company and analytics roadmap through data driven decisions across core functions of the business and executive leadership.
• Spearhead the strategic data driven vision that captures billion dollar GMV opportunities
• Organize and shape the collective understanding of business health and opportunities through various data sources both internal and external.
• Act as cross functional leader driving cohesive decision making and actions across teams.

Director, Revenue Analytics

Affiliate Manager

• Serve as the primary strategic advisor to EPD leadership on compensation philosophy & pay positioning
• Design and evolve creative compensation programs that retain top technical talent and reinforce a high-performance engineering, product, and design culture
• Lead evolution of EPD-specific frameworks (IC track, engineering advancement velocity, differentiated compensation levers for top-of-market roles).
• Own and lead semi-annual compensation cycles for EPD, ensuring alignment with Finance, accuracy, calibration discipline, and a best-in-class leader experience.
• Define and uphold compensation governance across EPD — ranges, leveling consistency, IC/Senior/Staff expectations, offer standards, and equity guidelines
• Partner with People Analytics to analyze hiring trends, internal mobility outcomes, pay equity gaps, and performance distribution patterns.
• Build financial models and scenario plans to evaluate cost impacts, talent density shifts, and future-state compensation needs.
• Own optimization of compensation systems (including Complete) for EPD-specific workflows, reporting, and accuracy.
• Create and deliver compensation literacy programs for engineering managers, PM leaders, and design leadership — driving consistent, high-quality talent decisions.

Senior Compensation Business Partner – Lead

Product Marketing

• Act as the primary compensation advisor to Business leaders, translating business strategy into compensation frameworks and organizational design recommendations.
• Develop innovative, business-aligned compensation programs that strengthen retention and support long-term.
• Develop compensation strategies for diverse roles — from analytical and operational to legal, finance, and emerging leadership categories.
• Drive adoption of consistent leveling, job families, and pay structures across highly varied business functions.
• Lead semi-annual compensation cycles for G&A + Sales, ensuring alignment with Finance, strong governance, clean data, and cohesive cross-functional communication.
• Strengthen systematic compensation governance — documenting standards, introducing decision frameworks, and ensuring consistency in offers, promotions, and pay decisions.
• Evaluate pay equity, pay compression, flight risk indicators, role criticality, and ROI of compensation investments.
• Build models to forecast cost impacts, scenario plan organization changes, and ensure financial discipline across business functions.
• Own compensation system workflows for G&A + Sales teams, ensuring data accuracy, clarity of ranges, and intuitive reporting.
• Create and deliver training to improve manager and leader compensation literacy, particularly for non-People, non-technical teams.

Senior Compensation Business Partner, GTM, G&A

Technical Program Manager

• Drive the engineering roadmap, strategy and execution of critical functional initiatives.
• Define requirements & technical roadmap with engineering, product, and cross functional teams to launch and unlock programs lightning speed.
• Clearly communicate roadmap, progress, and insights to key teams and stakeholders.
• Do whatever it takes to ensure the engineering team is operating effectively, unblock them and make sure they can move at a rapid pace.
• Take ownership of any major blocker to the company’s success.
• Drive strategic initiatives across the company as needed.