Whatnot

People Operations Partner

Whatnot

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $113,000 - $125,000 per year

About the role

  • Own and improve onboarding operations. Manage the end-to-end operational onboarding process, including welcome communications, I-9 verification, swag coordination, and IT setup. Continuously improve the process as we grow.
  • Coordinate in-person orientation. Collaborate with Talent Programs in designing and running onboarding experiences at our San Francisco hub.
  • Lead cross-functional People Ops work. Partner with Finance, Total Rewards, IT, Legal, Recruiting, and People Business Partners to plan and execute People Ops initiatives.
  • Maintain People data accuracy. Manage Workday transactions for job changes, departures, and compensation updates while keeping data clean and audit-ready.
  • Build scalable processes. Identify gaps across onboarding, offboarding, and core People Ops workflows and design better systems.
  • Support compliance and audit readiness. Maintain accurate records and documentation, assist with audit preparation, and provide backup support for compliance-related processes as needed.
  • Collaborate on reporting and analytics. Partner with cross-functional partners to build Workday reports that inform decisions and support operational and business needs.
  • Improve the People Ops helpdesk. Respond to Tier 1 and Tier 2 questions, identify common trends, and improve self-serve resources.
  • Drive People Ops projects. Lead initiatives like onboarding improvements, data audits, and employee experience programs.
  • Support the team. Share knowledge and help improve how People Ops operates across the company.

Requirements

  • Have 3–5+ years of experience in People Ops, HR operations, or a similar role, ideally in a fast-growing environment.
  • Must be a Workday power user, comfortable handling transactions, running reports, and catching data issues early.
  • Are familiar with tools like Google Workspace, Slack, Zendesk, Culture Amp, Navan, and Slab or Notion, and pick up new tools quickly.
  • Think in systems and enjoy improving processes.
  • Are organized, proactive, and detail-oriented, with the ability to manage multiple priorities.
  • Communicate clearly and thoughtfully across teams.
  • Take ownership and follow through.
  • Care deeply about creating a great experience for every Whatnaut.
Benefits
  • Generous Holiday and Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
  • Care benefits
  • Monthly allowance for wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
  • Parental Leave
  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
onboarding operationsI-9 verificationdata accuracy managementWorkday transactionsreporting and analyticscompliance supportprocess improvementaudit preparationemployee experience programsdata audits
Soft Skills
organizational skillsproactivedetail-orientedclear communicationownershipcollaborationproblem-solvingadaptabilitymulti-taskingcustomer service