Whatnot

Senior People Programs Manager

Whatnot

full-time

Posted on:

Location Type: Remote

Location: California • New York • United States

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Salary

💰 $165,000 - $195,000 per year

Job Level

Senior

About the role

  • Own all performance cycles – Lead mid-year, year-end, and intern performance cycles from start to finish. This includes aligning stakeholders on purpose and timelines, driving communications, configuring and updating systems, prepping calibrations, and coordinating across teams. You’ll make sure the process is clear, aligned to business priorities, and easy for managers and employees.
  • Manage promotion, compensation, and performance workflows – Partner closely with Compensation, People Business Partners (PBPs) and other teams to ensure performance data is accurate, promotion and comp workflows run smoothly, and consistent follow-through on talent actions.
  • Build and maintain talent review and retention programs – Own talent reviews, top talent programs, and proactive retention efforts. Create a clear, consistent approach to identifying high performers and planning ahead as the company grows.
  • Run listening programs – Execute the Culture Survey and smaller, program-specific pulse surveys. Partner with Communications, People Analytics, and PBPs to analyze results and share clear, actionable insights with leaders.
  • Improve how things work for managers – Ensure data integrity, streamline processes, connect new-hire assessments to ongoing performance, and build practical resources that help managers have better conversations.
  • Partner closely across the business – Work day to day with PBPs and cross-functional teams (Comms, Compensation, People Ops, Finance, Systems) to make sure talent programs support real business needs.
  • Continuously improve our programs – Use data and employee feedback to spot patterns, call out what’s working (and what’s not), and recommend improvements. Test ideas, pilot changes where it makes sense, and refine what works over time.
  • Deeply understand the business – We’re building for both the short and long term, so knowing where the business is headed (and the nuances along the way) is critical.

Requirements

  • Have 7+ years of experience owning or leading company-wide talent, performance, or people programs at rapidly growing companies. You’ve seen scale, but also know how to build from the ground up.
  • Have deep experience supporting a global and distributed workforce
  • Have strong attention to detail and are highly comfortable working with data, including high proficiency in Excel to spot patterns, sanity-check outcomes, and support decisions.
  • Have a strong operational mindset and enjoy keeping complex, ongoing work organized, simplified, and moving forward.
  • Are comfortable being hands-on and recognize that no job is too small, from configuring systems to digging into data and fixing issues when they come up.
  • Communicate clearly and simply, especially when explaining changes or decisions to managers and teams. You’re known as a strong cross functional collaborator.
  • Take ownership when things don’t go as planned and focus on making them better.
  • Can work through differences of opinion without things getting stuck.
  • Prefer progress over perfection and like testing, learning, and improving over time.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisperformance managementtalent managementExcelprocess improvementprogram managementperformance cyclescompensation workflowsemployee feedback analysistalent review programs
Soft Skills
attention to detailcross-functional collaborationclear communicationownershipproblem-solvingoperational mindsetadaptabilityorganizational skillsstakeholder alignmentcontinuous improvement