Westlake Financial

Account Manager

• Develop and implement sales strategies to acquire and retain dealer clients within the automotive sector
• Build and maintain relationships with dealership owners and key decision-makers to understand their financing needs
• Identify opportunities for portfolio growth by presenting financing solutions and promoting Westlake Flooring Company’s offerings
• Conduct market research to remain competitive and align services with industry trends
• Oversee the servicing of the automotive floorplan portfolio, ensuring high levels of customer satisfaction
• Monitor account performance and proactively address any issues or concerns raised by clients
• Collaborate with cross-functional teams to streamline processes and enhance customer experience
• Provide training and support to dealerships on the use of financing solutions and services
• Monitor dealership conditions and performance
• Develop and maintain risk assessment models to evaluate dealership creditworthiness
• Collaborate with internal teams to ensure compliance with company policies and regulatory requirements
• Monitor the performance of the portfolio, including loan balances, dealer performance, and payment trends

Automotive Floorplan Territory Manager

Sales

• Present and communicate company products and services to all levels of management within Independent and Franchise Dealerships live-in person;
• Identify sales prospects and contact these and other accounts assigned to you;
• Follow-up on new leads and referrals resulting from telephone calls for Independent and Franchise dealers;
• Develop, maintain and grow current and potential dealer partners within the Independent and Franchise Dealer communities;
• Constant and effective communication, via phone calls or in person, with dealer partners on current programs;
• Train dealers in Western Funding including proper documentation needed for fast funding of contracts

Area Sales Manager

Account Executive

• Create and nurture ongoing relationship contacts with our dealers
• Increase the number of deals funded by partnering with nationwide dealers
• Identify, onboard, and manage growth with dealers around the US
• Provide world-class customer service to our dealer partners through training and prospecting
• Manage own dealer base to understand the Westlake Program for growth and success
• Maintain constant and effective communication via phone, email, and video meetings with dealer partners

Internal Sales Representative

• Create and nurture ongoing relationship contacts with our dealer partners
• Increase the number of deals funded by partnering with nationwide dealers
• Identify, onboard, and manage growth with dealers around the US
• Manage their own dealer base to understand the Westlake Program
• Provide world-class customer service to our dealer partners
• Communicate company products and services to all levels of management within Independent and Franchise Dealerships
• Follow-up on new CRM generated leads and referrals from telephone calls
• Develop, maintain and grow current and potential dealer partners within the Independent and Franchise Dealer communities
• Constant and effective communication with dealer partners to train on current programs and fast funding requirements
• Provide solutions, rehash and restructure vehicle loans for approval in a profitable manner

• Create and nurture ongoing relationship contacts with dealers
• Increase the number of deals funded by partnering with nationwide dealers
• Identify, onboard, and manage growth with dealers around the US
• Provide world-class customer service to dealer partners through training and prospecting
• Manage own dealer base to understand the Westlake Program for growth and success
• Constant communication via phone, email and video meetings with dealer partners

• Create and nurture ongoing relationship contacts with dealers
• Increase the number of deals funded by partnering with nationwide dealers
• Identify, onboard, and manage growth with dealers around the US.
• Manage their own dealer base to understand the Westlake Program
• Train clients on current programs and fast funding requirements
• Provide solutions and restructure vehicle loans for approval

Automotive Floorplan Manager

• Create and nurture ongoing relationship contacts with our dealers
• Increase the number of deals funded by partnering with nationwide dealers
• Identify, onboard, and manage growth with dealers around the US
• Manage own dealer base to understand the Westlake Program
• Present and communicate company products and services to all levels of management
• Follow-up on new CRM generated leads and referrals
• Develop, maintain and grow current and potential dealer partners
• Communicate with dealer partners to train on current programs

• Develop and implement sales strategies to acquire and retain dealer clients within the automotive sector.
• Build and maintain relationships with dealership owners and key decision-makers to understand their financing needs.
• Identify opportunities for portfolio growth by presenting financing solutions and promoting Westlake Flooring Company’s offerings.
• Conduct market research to remain competitive and align services with industry trends.
• Oversee the servicing of the automotive floorplan portfolio, ensuring high levels of customer satisfaction.
• Monitor account performance and proactively address any issues or concerns raised by clients.
• Collaborate with cross-functional teams to streamline processes and enhance customer experience.
• Provide training and support to dealerships on the use of financing solutions and services.
• Monitor dealership conditions and performance.
• Develop and maintain risk assessment models to evaluate dealership creditworthiness.
• Collaborate with internal teams to ensure compliance with company policies and regulatory requirements.
• Monitor the performance of the portfolio, including loan balances, dealer performance, and payment trends.

Support Engineer

• Process new user setup and termination requests in required systems.
• Respond to phone calls, emails and online tickets using company’s ticketing system.
• Troubleshoot and correct basic problems with multiple applications (either home grown or through third party vendors).
• Communicate with third party vendors and providers.
• Maintain inventory system and keep a detailed log of assets for traceability.
• Occasional weekend and evening support, either on call or on site when needed.
• Be in charge of premises access, create, assign and disable identification badges.
• Review system logs and escalate errors.

Help Desk Support Analyst

• Process new user setup and termination requests in required systems.
• Respond to phone calls, emails and online tickets using company’s ticketing system.
• Troubleshoot and correct basic problems with multiple applications (either home grown or through third party vendors)
• Communicate with third party vendors and providers.
• Maintain inventory system and keep a detailed log of assets for traceability.
• Occasional weekend and evening support, either on call or on site when needed.
• Be in charge of premises access, create, assign and disable identification badges.
• Review system logs and escalate errors.