Westin Nashville

Manager

• Oversee the daily operations of dining outlets, including both front-of-house and back-of-house functions
• Collaborate with other Food and Beverage managers to ensure all dining venues operate at peak efficiency
• Lead, train, and supervise associates
• Drive service excellence by monitoring food quality, service delivery, and guest satisfaction
• Manage labor, payroll, inventory, purchasing, and revenue performance
• Partner with culinary, events, and hotel operations teams to support group business
• Analyze business trends, forecast operational needs, and implement strategies that maximize efficiency.

Senior Manager, Food and Beverage

Sales

• Provide administrative and operational support to the Sales team
• Manage calendars and schedule meetings
• Prepare, distribute, and maintain sales-related documents
• Serve as a primary point of contact for client inquiries
• Maintain organized sales records and databases
• Coordinate site visits and client meetings
• Support sales events and client appreciation programs
• Assist with departmental projects and other duties

Sales Coordinator

• Serve as the primary point of contact for clients, ensuring exceptional service throughout the planning and execution of meetings, conferences, and special events.
• Coordinate all event details, including meeting space, catering, audiovisual requirements, room accommodations, and event logistics.
• Partner with Sales, Food & Beverage, Operations, and other hotel departments to ensure seamless event execution and guest satisfaction.
• Conduct pre-conference planning meetings and communicate event requirements effectively to hotel teams.
• Manage multiple events simultaneously while maintaining accuracy, organization, and attention to detail.
• Monitor event budgets, review billing, and support cost-effective event execution.
• Resolve client concerns and operational challenges promptly and professionally before, during, and after events.
• Build and maintain strong relationships with clients, vendors, and internal stakeholders.
• Utilize hotel systems and Microsoft Office applications to manage event documentation, communication, and reporting.
• Ensure all events are executed in accordance with hotel standards, brand expectations, and operational procedures.
• Demonstrate flexibility and adaptability in a fast-paced hospitality environment while responding to changing client and business needs.
• Identify opportunities to enhance service delivery, improve operational efficiency, and elevate the overall guest experience.

Conference Services Manager

Engineer

• Assist with the upkeep, repair, and maintenance of hotel systems and facilities
• Perform routine maintenance and basic repairs, including minor plumbing, electrical, painting, drywall, furniture, flooring, and HVAC-related tasks
• Respond promptly to guest requests and maintenance work orders
• Conduct routine inspections and report maintenance concerns to Engineering leadership
• Assist with preventative maintenance programs to support hotel operations and protect hotel assets
• Maintain the cleanliness, organization, and safety of engineering workspaces, tools, and equipment
• Support meeting room setups, special events, and other operational needs as required
• Assist with exterior property maintenance and other duties assigned by Engineering leadership.

Senior Manager, Food and Beverage

Sales Coordinator

Conference Services Manager

Engineer I