Western Funding, Inc.

Collector

• Manage a queue of accounts within the 30-59 days past due delinquency range to prevent loan losses through progressive collection efforts.
• Making both inbound and outbound calls throughout the day
• Negotiate with customers to create payment solutions based on individual circumstances
• Conduct light skip-tracing activity to generate potential leads on customer or collateral
• Review and submit accounts for repossession activity based on mitigating factors
• Execute collection efforts as directed by the department manager
• Actively participate in team and department meetings to improve workflow, collection processes and department efficiencies
• Protect the confidentiality of all aspects of the company’s operations, portfolio, customer information, and computer technology

Sales

• Present and communicate company products and services to all levels of management within Independent and Franchise Dealerships live-in person;
• Identify sales prospects and contact these and other accounts assigned to you;
• Follow-up on new leads and referrals resulting from telephone calls for Independent and Franchise dealers;
• Develop, maintain and grow current and potential dealer partners within the Independent and Franchise Dealer communities;
• Constant and effective communication, via phone calls or in person, with dealer partners on current programs;
• Train dealers in Western Funding including proper documentation needed for fast funding of contracts

Area Sales Manager

Support Engineer

• Process new user setup and termination requests in required systems.
• Respond to phone calls, emails and online tickets using company’s ticketing system.
• Troubleshoot and correct basic problems with multiple applications (either home grown or through third party vendors)
• Communicate with third party vendors and providers.
• Maintain inventory system and keep a detailed log of assets for traceability.
• Occasional weekend and evening support, either on call or on site when needed.
• Be in charge of premises access, create, assign and disable identification badges.
• Review system logs and escalate errors.

Help Desk Support Analyst

• Our Area Sales Manager is the face of the company to our number one customer – our dealers.
• The focus of this role is to increase the number of funded deals by partnering with dealers who will be a good fit.
• The Area Sales Manager role enables growth by identifying, onboarding, and managing growth with dealers in their respective local Region.
• Establishing strong relationships with dealers who understand how the program can help their business grow is the key to the success of this role.
• Present and communicate company products and services to all levels of management within Independent and Franchise Dealerships live-in person.
• Identify sales prospects and contact these and other accounts assigned to you.
• Follow-up on new leads and referrals resulting from telephone calls for Independent and Franchise dealers.
• Develop, maintain and grow current and potential dealer partners within the Independent and Franchise Dealer communities.
• Constant and effective communication, via phone calls or in person, with dealer partners on current programs.
• Train dealers in Western Funding including proper documentation needed for fast funding of contracts.

Account Executive

• Present and communicate company products and services to all levels of management within Independent and Franchise Dealerships.
• Identify sales prospects and contact these and other accounts assigned to you.
• Follow-up on new leads and referrals resulting from telephone calls for Independent and franchise dealers.
• Develop, maintain, and grow current and potential dealer partners within the Independent and Franchise Dealer communities.
• Constant and effective communication via phone and email with dealer partners on current programs; and Train dealers, via phone and email, in Western Funding including proper documentation needed for fast funding of contracts.

Internal Sales Representative

• Present and communicate company products and services to all levels of management within Independent and Franchise Dealerships live-in person;
• Identify sales prospects and contact these and other accounts assigned to you;
• Follow-up on new leads and referrals resulting from telephone calls for Independent and Franchise dealers;
• Develop, maintain and grow current and potential dealer partners within the Independent and Franchise Dealer communities;
• Constant and effective communication, via phone calls or in person, with dealer partners on current programs;
• Train dealers in Western Funding including proper documentation needed for fast funding of contracts.

Inside Sales

• Responsible for managing the day-to-day operations of the Sales Floor
• Hire, Train and Mentor reps and supervisors
• 80% of time spent on the Sales Floor with Reps
• Set monthly Team Goals
• Lead weekly Sales Meetings
• Provide coaching of incoming and outgoing calls
• Train all new reps specified by the Training Agendas
• Conduct Sales Presentations
• Call dealers as needed to assist reps
• Implement company policies and procedures
• Present and sell company products and services
• Train & Develop new dealers as needed
• Participate in marketing events as necessary
• Enforce Dealer Account Manager Minimum Expectations
• Develop & maintain sales and marketing materials
• Other duties as assigned

Collector

Area Sales Manager

Help Desk Support Analyst

Area Sales Manager

Area Sales Manager

Area Sales Manager

Area Sales Manager

Area Sales Manager

Internal Sales Representative

Area Sales Manager

Internal Sales Manager

Area Sales Manager

Area Sales Manager