West Pharmaceutical Services

Assoc Solution Architect, D&T, MDM Admin

West Pharmaceutical Services

full-time

Posted on:

Location Type: Office

Location: Bengaluru • India

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Job Level

Junior

Tech Stack

AndroidiOSJamfMacOS

About the role

  • Support software packaging and deployment in the organization to define, deliver and support D&T enabled business solutions.
  • Help support strategic direction, determine business needs and design & deliver technical solutions for application packaging, deployment and troubleshooting.
  • Work on Mobile device management including projects, system enhancement and production support in alignment with West D&T and company policies and procedures.
  • Consult with the business using standard services and define implementation concepts for enhancements and new features that are in line with D&T best practices and applicable regulatory requirements (i.e. cGMP, Computer System Validation, 21 CFR part 11 compliance).
  • Actively provide consulting services related to tools like Jamf, Microsoft Endpoint Configuration Manager, Intune, etc.
  • Coordinate the troubleshooting and problem determination and resolution.
  • Collaborate with the regional and global D&T organization to maintain existing endpoint configuration services.
  • Participate in local, regional, and global D&T projects and support project execution.
  • On-going observation of new enhancements and features of our endpoint configuration tools and services (e.g. Microsoft Endpoint Configuration Manager, Intune).
  • Ensure the Endpoint Configuration tools are updated to current levels and within supported versions.
  • Provide the necessary tools to the company to keep the Endpoints within supported versions.

Requirements

  • Bachelor’s degree Computer Science, Information Systems, or other related field or equivalent experience.
  • 0-3 years of relevant work experience.
  • Good to have 1 year of experience of deployment and support and operations of Endpoints.
  • Nice to have Jamf experience, policy management, MacOS, iOS, iPadOS, bash scripting.
  • Nice to have Intune Expertise, Compliance, App protection, configuration, packaging, Windows and Android knowledge.
  • Scripting basics (Powershell, VBscript, Bash etc).
  • Nice to have SCCM Experience.
  • Nice to have Experience with Co-management, Auto-pilot, Hybrid Ad environment, Entra ID.
Benefits
  • Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
  • Opportunities for lifelong learning, growth and development.
  • We believe in giving back to help those in need in the communities where we live and work.
  • Sustainability efforts to create a healthier environment and planet.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
application packagingdeploymenttroubleshootingscriptingpolicy managementendpoint configurationcomplianceconfigurationpackagingoperations
Soft Skills
consultingcollaborationproblem determinationproblem resolutionstrategic direction