Administration

• Analysing data and trends to identify opportunities for improvement
• Liaising with WEP International offices and other overseas partner organisations on program delivery, logistics and student issues
• Leading and mentoring a small team in the daily delivery of the program, actioning a range of simultaneous activities
• In collaboration with the Marketing & Sales team, closing all host family placements and school enrolments within strict deadlines
• Managing compliance processes and ensuring that the programs operate according to regulatory requirements
• Managing the resolution of student issues, including mentoring and possible change of host family.

Administration Manager – Inbound Programs

Recruitment

• Recruit volunteer host families and match them with incoming exchange students
• Develop and implement local outreach strategies to attract host families
• Build relationships with schools, community groups, and media outlets to promote hosting opportunities
• Conduct presentations, info sessions, and community events to raise awareness
• Guide families through the application and screening process
• Match students with suitable host families based on interests, preferences, and compatibility
• Maintain accurate placement records and meet recruitment targets

Administration Manager – Inbound Programs

Inbound Placement Officer – Host Family Recruitment