Sales Team Leader

WEP

Team Leader managing a team of Sales Advisors to enhance educational travel experiences for young people. Leading sales performance and coaching for optimal team success.

Posted 6/14/2026full-timeMadrid • 🇪🇸 SpainSeniorWebsite

About the role

Key responsibilities & impact

Lead, motivate, and support a team of Sales Advisors on a daily basis.
Set individual and team objectives and monitor commercial performance, using KPIs to evaluate results and adjust strategies.
Coach team members through call reviews, feedback sessions, field support, and development plans.
Optimize the customer journey for future participants by ensuring the team continuously improves its sales techniques and delivers outstanding customer service.
Actively participate in sales activities, including information sessions, appointments, trade fairs, job days, festivals, and other events.
Analyze results, identify improvement opportunities, and implement corrective actions.
Collaborate closely with management and other departments (Marketing, Operations, Admissions, etc.).
Train new employees and ensure the ongoing development of the team’s skills and capabilities.

Requirements

What you’ll need

You have previously lived an experience abroad (high school exchange, language program, or extended travel experience).
You have extensive experience in managing a CRM in a B2C environment.
You are a natural and inspiring leader with excellent communication skills.
You combine strong commercial acumen with a people-centered management approach.
Ideally, you have at least 5 years of sales experience, including initial experience managing a team.
You have an entrepreneurial mindset, enjoy taking initiative, and are passionate about helping others grow.
You are available to work Monday through Friday, with occasional weekend commitments depending on events and activities (flexibility required).
You are able to work independently while fostering strong team cohesion.
You fully embrace WEP’s vision of educational and cultural travel.
You are native Spanish speaker and completely fluent in English.

Benefits

Comp & perks

A pleasant, relaxed, and stimulating work environment.
A dynamic, passionate, and mission-driven team.
A permanent full-time contract with an immediate start in Madrid.
An attractive compensation package, including meal vouchers.
Hybrid model with 2 days home office.
The opportunity to play a key role in WEP’s growth.
Genuine career development opportunities within a flexible, dynamic, and rapidly expanding organization.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM managementsales techniquesKPI evaluationcommercial performance analysisteam managementcustomer service optimizationcoachingtrainingsales experienceentrepreneurial mindset

Soft Skills

leadershipcommunicationpeople-centered managementinitiativeteam cohesionflexibilitymotivationsupportcollaborationcoaching