Welocalize

Revenue Operations

• Owns the financial operations and revenue execution of multiple enterprise AI data programs (5–10 concurrently)
• Acts as the single point of accountability for revenue recognition, billing & invoicing, vendor and rater payments, and financial reporting accuracy
• Partners closely with Finance, Delivery PMs, and Ops leadership to ensure enterprise programs are financially healthy, compliant, and scalable
• Own revenue recognition inputs per program; validate volume, rates, acceptance criteria, and timing in partnership with Finance
• Prepare and validate billing and invoicing artifacts (monthly, milestone-based, or usage-based)
• Ensure contracts, SOWs, and pricing models are correctly operationalized in delivery
• Own operational accuracy of rater, vendor, and contractor payments
• Partner with Ops and Finance to resolve payment discrepancies, disputes, or tooling gaps
• Ensure rate cards, bonuses, incentives, and special payments are correctly applied
• Maintain program-level financial trackers covering revenue, cost, margin, and payment status
• Produce clear financial summaries for Ops leadership and enterprise reviews
• Support audits, reconciliations, and quarter-close activities
• Own PO intake, validation, and tracking for assigned enterprise programs
• Monitor PO burn vs delivered value; flag under-funding or over-delivery risks early
• Partner with Sales and Ops to request PO increases, extensions, or amendments as needed
• Maintain clear audit trails linking POs → invoices → revenue recognition
• Standardize financial workflows across enterprise programs
• Identify automation opportunities for billing, payments, and reporting
• Reduce manual effort, error rates, and cycle time across financial operations

Associate Project Manager – Revenue Operations

Project Manager

• Assists suppliers with onboarding, including addressing minor issues or exceptions within the established framework.
• Troubleshoots technical issues with moderate complexity and collaborates with other team members to ensure resolution.
• Resolves payment-related inquiries that require minor adjustments or coordination with the finance department.
• Compiles user feedback and operational data to identify recurring issues and trends.
• Begins contributing to process improvements by identifying inefficiencies in workflows and suggesting solutions.
• Handles moderately complex cases independently while escalating advanced issues to manager.

Project Manager – Data Collection

Growth Marketing

• Execute P0 / P1 go-to-market campaigns across web, paid, email, social, and partner channels.
• Translate strategy into:
• - Channel plans;
• - Asset requirements;
• - Execution timelines;
• Manage campaign delivery end-to-end, from brief to launch to iteration.
• Track and report on campaign performance, including engagement, conversion, and pipeline influence where applicable.
• Maintain consistency and quality across marketing channels and assets.
• Create and update campaign landing pages and supporting website content.
• Partner with external agencies and internal stakeholders on SEO initiatives.
• Implement approved SEO recommendations and track resulting performance signals.
• Track and report on website, email and campaign performance using established metrics and tooling.
• Partner with Sales and Solutions teams to support launches, enablement materials, and campaign execution.
• Support light social execution in partnership with the Director of Marketing.

Growth Marketing Manager

• Owns quality assurance, workforce planning, and training programs for AI training data delivery on multiple small projects or one large strategic project.
• Improves performance, compliance, and processes across multiple projects.
• Partners with the Senior Quality Analyst to share accountability for client outcomes and team performance.
• Monitor QA plans in partnership with Quality team (sampling, audits, acceptance criteria).
• Forecast capacity needs; schedule shifts and handoffs; align vendors and internal teams to meet volume and turnaround targets.
• Build and deliver training and certification for raters/annotators and coordinators; update materials as guidelines change.
• Maintain dashboards for throughput, quality, productivity, and cost; turn data into clear actions for improvement.
• Ensure policy adherence on data handling, privacy, safety, and platform access; support audits and remediation.
• Standardize SOPs and checklists; remove bottlenecks; pilot small changes that improve speed, quality, or cost.
• Join client reviews with the Quality Manager and PMs; explain quality results, risks, and next steps.
• Coach Coordinators (C2–C3) and Associate PMs (P1) on QA, workflows, and tools; support onboarding and skills growth.
• Manage employee attendance, conduct individual performance reviews and support contract renewals.
• Keep risk/issue logs; manage change requests that impact quality, capacity, or training; escalate high-impact items with options.

Project Manager – Generative AI Data Operations

Business Development Rep

• Making contact with clients to develop and maintain the healthy working relationship with Welocalize.
• Working with the Program Directors, Enterprise Project Managers and/or Project Manager (PM) to create territory, account and opportunity plans, RFPs, SOWs, quotes and ensuring that administrative details are handled effectively and efficiently.
• Working within and maintaining customer data in Salesforce, including but not limited to sales forecasts, plans, activities, opportunities, pipelines and related data.
• Coordinating RFP/RFQ/RFI responses, as needed.
• Ability to travel approximately 30%, including customer visits and attending industry events, as required.
• Working in a global team defining the underlying value proposition, service offerings for existing clients and new client targets.
• In conjunction with your manager, helping to generate a higher return on our sales and marketing efforts to produce a larger volume of target clients.
• In conjunction with your manager and global team, moving opportunities along the sales process to help achieve closed sales above budget (up to and including closing).
• Taking responsibility and accountability for designated clients, territories, verticals, horizontals, service offerings and projects.
• Collaborating with the global team to define internal and external expectations, and aligning those to specific deliverables.

Life Sciences Business Development Director

• Provide leadership to Welocalize employees working onsite on client premises
• Serve as a liaison between Welocalize and the client to meet client needs and goals
• Work with client and other project managers to coordinate testing efforts and schedule resources
• Meet with client to discuss and clarify briefs, policies and requests, deadlines, resource planning and allocation
• Collaborate with project managers, testers, and producers to keep testing schedules on track
• Establish and maintain reliable internal tracking process to oversee attendance, schedules and performance
• Guide tester/reviewer candidates through tryouts, serving as primary contact
• Manage onboarding procedures for new testers/reviewers
• Report to Welocalize management about onsite activities, team performance, client feedback, and requests
• Actively seek feedback from client about team's performance and identify challenges in workflow

Vendor Project Manager

Content Marketing Manager

• Implement complex rules related to writing structure, content, register, and perspective to maintain consistency and coherence across summaries.
• Conduct thorough research to verify the accuracy of information and ensure all content is factually correct.
• Edit and refine summaries to improve clarity, readability, and overall quality.
• Synthesize customer reviews to capture key points and overall sentiment concisely and accurately.
• Apply content and editorial guidelines consistently across all customer review summaries.
• Translate project guidelines into your language, adapting them specifically to your country/locale conventions.

Language Content Reviewer – Slovak

Language Content Reviewer – Croatian

Language Content Reviewer – Danish

Language Content Reviewer – Czech

Language Content Reviewer, Bulgarian

Language Content Reviewer – Swedish

• Provide leadership to Welocalize employees (localization QA testers/reviewers)
• Serve as a liaison between Welocalize and the client to meet the client’s needs and goals
• Work with the client and other project managers to coordinate testing efforts and schedule resources for projects in multiple labs/locations
• Meet with the client to discuss and clarify briefs, policies and requests, deadlines, resource planning and allocation
• Collaborate with project managers, testers and producers to keep testing schedules on track
• Establish and maintain a reliable internal tracking process to oversee attendance, schedules and performance as well as monitor the workload of testers/reviewers in different language groups
• Guide tester/reviewer candidates through tryouts, serving as the primary contact and escort for testers while onsite at client facility
• Manage onboarding procedures for new testers/reviewers
• Provide technical and general linguistic training, coaching and guidance to address performance concerns and improve speed and quality of testers’/reviewers’ work
• Compile and maintain training materials and operating guidelines
• Actively seek feedback from the client about the team's performance and discuss areas of improvement
• Improve and streamline the localization/reviewing process, driving efficiency and effectiveness
• Schedule team meetings as needed
• Promote team-building activities during and after work hours
• Report to Welocalize management and recruiters about onsite activities, team performance, client feedback, requests and policy changes
• Ensure the safety and well-being of Welocalize employees on client premises