Serve as a core member of the Life Sciences Service Line executive team, advising on market trends, competitive intelligence, and solution strategy
Define and maintain the Life Sciences solutions portfolio, ensuring offerings are differentiated, scalable, and aligned with client priorities
Translate service line capabilities into go-to-market assets, customer stories, and executive-level narratives
Act as the Life Sciences Service Line’s subject matter expert for sales pursuits, RFPs, and strategic account growth
Build and deliver enablement programs, demos, and collateral that help Sales and Account Management effectively position solutions
Support revenue growth by ensuring solution positioning and messaging resonate with target customers and markets
Act as the voice of the customer within the Life Sciences Service Line, gathering and prioritizing requirements from clients, Sales, and Delivery
Partner closely with Product Management to align roadmap priorities with business strategy and ensure development efforts support market needs and revenue growth
Develop business cases, ROI models, and commercial rationale for proposed solution enhancements
Track adoption and outcomes of new features/solutions, ensuring continuous improvement
Work hand-in-hand with Marketing to create thought leadership, campaigns, and positioning for the Life Sciences Service Line
Partner with Delivery leaders to ensure operational readiness and scalable implementation of solutions
Act as the bridge between Life Sciences strategy, customer needs, and Product Management execution
Measure success by growth of service line revenue, increased win rates and penetration in target accounts, roadmap clarity, adoption, and internal reputation as the strategic owner of solutions.
Requirements
7+ years in Solutions, Product Management, Consulting, or Service Line leadership in technology or services
Proven track record of influencing at the executive level and shaping solution strategy
Strong business acumen and deep understanding of customer buying behaviors in Life Sciences services (Pharma and CRO) or related industries
Excellent executive communication skills; ability to simplify complexity into compelling narratives
Experience working closely with Product Managers and technical teams while holding accountability for commercial outcomes
Comfortable working in a global, matrixed, fast-moving organization