Wellstar Health System

Medical Billing and Coding

• Reviewing documentation in same day surgery and observation medical records
• Accurately and completely assigning appropriate ICD-10-CM diagnostic and procedural CPT-4/HCPCS codes
• Abstracts demographic and coding information accurately and completely
• Codes and abstracts medical records with a minimum of accuracy.
• A mentor to new coders
• Assists with cleaning up or escalating missing documentation or other work queues

Facility Surgical Coder 2

• Reviewing documentation in inpatient and/or IVR (interventional radiology) medical records
• Accurately and completely assigning appropriate ICD-10-CM diagnostic and ICD-10-PCS/CPT-4 HCPCS procedural codes
• Abstract demographic and coding information accurately and completely
• Codes and abstracts medical records with a minimum of accuracy
• Meets productivity standards
• Queries providers, if needed to further clarify code
• Manages additional coding responsibilities
• Resolves coding edits and reminders, correcting abstracting and coding issues in a timely manner
• Completes and routes problem accounts, ready to code, high dollar and other accounts daily

Inpatient Coder 3 – 10K Sign-On Bonus Available

• Reviewing documentation in inpatient and/or IVR medical records
• Accurately and completely assigning appropriate ICD-10-CM diagnostic and ICD-10-PCS/CPT-4 HCPCS procedural codes
• Abstracting demographic and coding information accurately and completely
• Meeting productivity standards
• Querying providers for clarification
• Managing additional coding responsibilities
• Resolving coding edits and reminders in a timely manner
• Completing assigned work by goal date
• Serving as a mentor to new coders
• Assisting with cleaning up or escalating missing documentation or other work queues
• Performing other duties as assigned

Inpatient Coder 3

Clinical Operations

• Serve as the clinical voice and subject matter expert for nursing and clinical operations within Digital Health
• Oversee the development, implementation, and adherence to clinical policies, procedures, standing orders, and protocols
• Maintain clear role definitions and scope of practice for all licensed and unlicensed clinical staff
• Collaborate with departments and key stakeholders to advance Digital Health operations
• Foster a culture of patient safety, quality outcomes, evidence-based practice, and high reliability in clinical processes
• Cultivate a collaborative and supportive environment promoting interdisciplinary teamwork and professional practice standards
• Build strong partnerships with operational leaders, medical staff, and external stakeholders
• Lead recruitment, onboarding, retention, and professional development of a multidisciplinary clinical workforce
• Pursue ongoing professional development to enhance leadership skills, clinical knowledge, and Digital Health expertise
• Mentor and develop emerging clinical leaders, supporting autonomy, involvement, and empowerment in their roles

Director, Clinical Operations – Digital Health

Business Operations

• Lead the daily business operations function for the Digital Health department, ensuring alignment with organizational priorities and strategy is achieved.
• Oversee the execution and ongoing optimization of digital health programs, partnering with IT, Operations, and other key stakeholders to ensure the efficiency, scalability, and sustainability of Digital Health programs through business operation functions including registration, scheduling, revenue cycle management, project management, and quality assurance.
• Partner with the data team to develop and maintain metrics, dashboards, and reporting tools to track performance, identify gaps, and drive data-informed recommendations to Digital Health leadership team.
• Champion continuous improvement by evaluating workflows, identifying inefficiencies, and implementing operational best practices alongside the Digital Health Program leaders.
• Oversee contract management for Digital health operations including contract execution, accounts receivable/payable, and alignment of contract with departmental and system goals.
• Partner with Finance and Revenue Cycle to ensure billing requirements are well defined, implemented, and tracked within the department for all Digital Health services.
• Support clinician onboarding processes with Medical Staff and Provider Credentialing to ensure appropriate setup and alignment with departmental needs.
• Coordinate with Legal, Compliance, and Digital Health Program Leadership to verify all current and future Digital Health initiatives comply with relevant billing, regulatory, and legal standards.
• Collaborate with Legal, Compliance, and Revenue Cycle teams to proactively identify and mitigate current and future risks regarding Digital Health service offerings.
• Maintain up-to-date knowledge of digital health regulations and payer requirements, and propose changes into operational processes based on guidelines from Legal, Compliance, Public Affairs and other key stakeholders.
• Manage, coach, and develop a high-performing team responsible for supporting digital health operations and program execution.
• Set clear goals, provide performance feedback, and support career development opportunities for team members.
• Cultivate a culture of accountability, collaboration, and innovation within the Digital Health operations team.
• Allocate responsibilities and resources effectively to meet project timelines and organizational goals.
• Serve as a key liaison across departments including IT, Data, Finance, Revenue Cycle, Operations, Legal, and Compliance.
• Foster strong cross-functional relationships to enable seamless coordination and timely delivery of initiatives.
• Engage approved external vendors, partners, or consultants as needed to support project implementation and success.
• Represent Digital Health operations in executive and steering committee meetings, providing updates and insights to senior leadership as needed based on business operational functions.
• Provide regular updates to Digital Health leadership and other key stakeholders throughout the implementation and optimization lifecycle.

Director, Business Operations – Digital Health

Security Engineer

• Design enterprise security strategies
• Analyze information systems utilizing cybersecurity techniques
• Assess risks, threats, and solutions
• Collaborate with platform architects and manage security systems

Security Architect

Director

• Manage and direct processes vulnerability management strategy across the enterprise at a global level
• Oversee day-to-day operations of Vulnerability Management capabilities
• Develop and execute a comprehensive vulnerability management strategy aligned with organizational cybersecurity objectives and risk tolerance
• Create policies, procedures, and standards related to Information Security
• Prioritize vulnerability and penetration test remediation based on severity ratings and business criticality
• Proactively identify and communicate areas of concentrated risk

Director of Vulnerability Management, InfoSec Technology

Therapist

• The physical therapist assesses, plans, organizes and participates in rehabilitative programs that improve mobility, relieve pain, increase strength and decrease or prevent deformity of patients suffering from disease or injury.
• Implements the physical therapy treatment plan
• Selects appropriate treatment activities to progress patient towards goals.
• Revises goals/plan of care with patient/family input
• Provides ongoing patient/family education and training
• Provides discharge instructions, follow-up and referral to community resources as appropriate
• Acts as a referral source for staff, families, physicians on services and equipment related to rehabilitation services.
• In collaboration with the physician, responsible for the establishment and ongoing evaluation of treatment programs, plan of care, goals and discharge plans for the patients as related to the physical therapy needs of the patient.
• Establishes a plan of care in conjunction with the patient and/or family members.
• Establishes realistic discharge plan incorporating patient and/or family member goals.
• Documents the evaluation and plan of care according to departmental guidelines
• Documents each treatment session according to departmental protocols
• Completes and submits family education, discharge and other required documentation within facility and program guidelines

Outpatient Physical Therapist, Ortho

• The physical therapist assesses, plans, organizes and participates in rehabilitative programs that improve mobility, relieve pain, increase strength and decrease or prevent deformity of patients suffering from disease or injury.
• Services are provided across the full continuum and rendered in a cost conscious, quality focused and customer oriented manner.
• Compliance with all applicable regulatory standards is also required in this role.

Outpatient Physical Therapist, Neuro

Administrative Assistant

• Provide specialized administrative support for Physicians, APPs, and clinical staff
• Maintaining the physicians' patient schedules and meetings
• Request and send patient medical records and follow up on requests
• Assist APP and clinical staff with appropriate requests to maintain patient flow through the clinic
• Responsible for routing telephone calls from patients, physicians, or other healthcare providers/facilities appropriately

Clinical Administrative Assistant – Oncology Medical Clinic

Call Center Representative

• Making 72-hour courtesy calls to Urgent Care patients
• Calling patients with test results
• Providing coverage for several Wellstar Urgent care facilities

Licensed Practical Nurse, Urgent Care Call Center

Translator

• Provides timely and accurate interpretation services to patients, family members, and caregivers, ensuring clear communication during outpatient services, hospitalizations, consents, diagnoses, prognoses, treatment plans, follow-up appointments, and patient education.
• Maintains strict confidentiality in all matters related to patient care and visitor interactions involving individuals with limited English proficiency (LEP).
• Demonstrates a high level of spoken language proficiency in both source and target languages (e.g., English and Spanish), using specialized vocabulary accurately and objectively in accordance with the National Code of Ethics and Standards of Practice for Medical Interpreters (NCIHC).
• Collaborates and communicates effectively with team members and leadership to support a culture of innovation and continuous improvement.
• Participates in departmental initiatives, including quality improvement projects and workflow enhancements.
• Supports onboarding and informal peer mentoring of new interpreters; assists in coaching and knowledge-sharing with less experienced team members.
• Works collaboratively with providers and care teams to contribute to effective communication strategies and improved outcomes for patients with LEP.
• Interprets information at a level appropriate to the patient/familys understanding, with attention to non-verbal communication, health literacy, and cultural context.
• Demonstrates cultural competency and advocacy by identifying and addressing dialectal differences, cultural beliefs, practices, and norms affecting healthcare decisions within the boundaries of the medical interpreters role.
• Exhibits proficiency in MS Office and related programs for basic documentation and communication tasks.
• Promotes customer satisfaction related to WellStar mission, vision, and values.
• Conducts patient rounding along with providers (inpatients and ED).
• Notifies supervisor of any issues that may be problematic for LEP patients and families.
• Follows-up with patient or patients family members to address identified issues/concerns.
• Educates Wellstar team members regarding cultural and language issues that may be barriers to care.
• Utilizes and develops internal resources to enhance knowledge and skills to support excellent customer service standards and performance improvement processes.
• Participates in continuing education programs and competency training to enhance professional role.
• Maintains language skills and competencies by participating in annual educational trainings, cultural and linguistic competency trainings and other professional development opportunities.
• Monitors emerging national policies, research and model practices regarding language access services.
• Ensures familiarity with the following documents: National Council on Interpreting in Health Care (NCIHC) Standards of Practice and Code of Ethics and national Cultural and Linguistically Appropriate Services (CLAS) standards.
• Identifies self and team learning needs and seeks opportunities for ongoing professional improvement.
• Performs administrative tasks relative to the position.
• Maintains accurate and timely documentation on all requests for interpretation services as well as the provision of services.
• Demonstrates knowledge of how to access non-Spanish language assistance, including those for patients who are deaf or hard of hearing.

Medical Interpreter, Certified – Spanish

Manager

• Plan, organize, and supervise all pharmaceutical and financial activities occurring in the pharmacy
• Responsible for the day-to-day pharmacy operations
• Train and supervise pharmacy personnel
• Provide distributive and clinical services during staffing shortages
• Assist in writing and implementing department policies and procedures
• Maintain the pharmacy in readiness for inspections
• Manage annual operating budget and pharmacy inventory
• Participate in and supervise audits and drug purchasing program
• Communicate with various departments and ensure high quality pharmacy services
• Oversee a large team of clinical staff and ensure compliance with regulations

Pharmacy Manager – Oncology, Ambulatory Infusion

QA Engineer

• Provide virtual and in-person PAS and Front Office Reg Essentials Onboarding and Operations Training
• Collaborate with department leaders on onboarding and operations training content
• Lead PAS Registrations Essentials Onboarding Courses
• Administer ongoing training content for staff proficiency related to registration processes
• Maintain knowledge of insurance plans and billing requirements
• Mentor new-hire team members through remediation period
• Develop informational material to reduce registration errors
• Implement training programs to address deficiencies
• Review training surveys for improvement opportunities.

QA Operations Trainer

• Serve as a key partner with leadership to shape and execute the overall mission and vision of the Wellstar Population Health, Care Coordination and Wellstar Clinical Partners Divisions
• Mentor and develop the analyst team to support innovation, optimize data-driven decision making and provide key insights
• Ensure that the clinical teams have the tools and knowledge to effectively manage the health of the targeted populations by delivering timely, actionable and accurate information
• Develop a cohesive reporting strategy to support the data, analytics and scorecards functions for all value based programs
• Mine and analyze data from internal databases and external sources to drive optimization and improvement of product development and marketing techniques
• Work directly with the AVP Population Management to build and manage the budget for Population Health Management
• Develop and maintain a comprehensive population health analytics strategic plan that aligns to system plans for data transformation and clinical integration
• Manage and mentor the analytical, strategic and project management resources within Population Health Management