QA Operations Trainer
Wellstar Health System
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Provide virtual and in-person PAS and Front Office Reg Essentials Onboarding and Operations Training
- Collaborate with department leaders on onboarding and operations training content
- Lead PAS Registrations Essentials Onboarding Courses
- Administer ongoing training content for staff proficiency related to registration processes
- Maintain knowledge of insurance plans and billing requirements
- Mentor new-hire team members through remediation period
- Develop informational material to reduce registration errors
- Implement training programs to address deficiencies
- Review training surveys for improvement opportunities.
Requirements
- High School Diploma or GED
- 2 years experience in healthcare Revenue Cycle required
- CHAA, CPAR, CRCR, or CRCR-P certification required within 120 days of hire
- Computer/data entry experience
- Effective communication skills (both written and verbal)
- Attention to detail
- Effective problem solving and critical thinking skills
- Working knowledge of patient registration systems
- Intermediate Microsoft Office Suite proficiency
- Cash handling and balancing experience.
- Typing or data entry competency of at least 40 words/minute
- Demonstrated professionalism, effective communication skills and active listening skills.
Benefits
- Health insurance
- Competitive salary
- Flexible work hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
healthcare Revenue Cyclepatient registration systemsdata entrycash handlingbalancingtyping competency
Soft skills
effective communicationattention to detailproblem solvingcritical thinkingmentoringprofessionalismactive listening
Certifications
CHAACPARCRCRCRCR-P