Wells Fargo

Bilingual

• Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
• Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
• Receive direction from managers and exercise judgement within defined policies and procedures
• Develop understanding of bank products and services to connect to customers' needs
• Interact with customers to demonstrate care and build relationships
• Provide appropriate options for bank products and services to customer
• Refer customers' financial needs to other bankers and partners as needed

Bilingual Personal Banker

Manager

• Participate or provide support for a closely held asset portfolio comprised primarily of minority interests but also some more complex assets within Fiduciary Specialty Asset Products
• Negotiate sales, vote proxies, review financial statements, value closely held interests based on accepted valuation standards, participate in owner meetings, review partnership, operating and shareholder agreements, communicate with entity stakeholders including managers, clients, accountants, and attorneys
• Review less complex or tactical issues, policies or procedures for which answers can be quickly obtained, related to low-to-medium risk tasks and deliverables
• Provide closely held asset management in accordance with the governing instruments, fiduciary laws, bank policies and procedures
• Receive direction from supervisor and exercise independent judgment while developing understanding of functions, policies, procedures, and compliance requirements
• Collaborate and consult with managers, functional colleagues and stakeholders, including internal and external customers

Associate Fiduciary Specialty Asset Manager

Implementation Specialist

• Participate in less complex initiatives and identify, and implement opportunities for new processes to support requirements within change implementation
• Review basic knowledge transfer, data mapping, and account movement while exercising independent judgment to guide strategic initiatives that impact multiple systems
• Identify, and provide effective training methods
• Participate in process improvement or product development and enhancement activities
• Present recommendations for resolving data, logistics, project support issues, and exercise independent judgment while developing experience in risk and compliance requirements
• Collaborate and consult with peers, management, technology, and compliance

Change Implementation Consultant

Operations

• Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers
• Complete operational activities while minimizing risks under established policies
• Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
• Support the Branch manager in operational tasks and scheduling
• Resolve issues related to daily operations of the teller line, under direction of regional banking management
• Support customers and employees in resolving or escalating concerns or complaints
• Receive guidance from managers and exercise judgment within defined policies and procedures
• Provide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions
• Identify information and services to meet customers financial needs
• Motivate a diverse team to achieve full potential and meet established business objectives

Branch Operations Coordinator

Consultant

• Serve as a trusted advisor to business leaders, HR partners, and cross-functional teams by fostering open communication, understanding stakeholder needs, and delivering value-added compensation support.
• Develop and maintain strong partnerships with HR Business Partners, Recruiters, Finance, Legal, and Total Rewards Centers of Excellence to ensure alignment and consistency in compensation practices.
• Partner with peers across functions to share best practices and consider enterprise impacts of compensation decisions.
• Assess business priorities and analyze compensation data and trends to deliver forward-thinking actionable recommendations to the business that align pay strategies with organizational goals, talent needs and market dynamics in an executive-ready manner.
• Leverage business knowledge and compensation analysis to influence the design of the job catalog, base pay structures, differentials, and other compensation programs.
• Support the annual compensation planning cycle, including merit, bonus, and equity planning, ensure readiness of key stakeholders.
• Conduct market pricing and benchmarking to inform compensation decisions and maintain competitiveness that are in alignment with business priorities.
• Review compensation in job offers for reasonableness and alignment with company practices and guidelines, influencing the business and talent acquisition partners as necessary to support equitable decisions.
• Manage readiness activities for the business in relation to enterprise-wide compensation programs and processes changes.
• Lead compensation workstreams for key business changes such as reorganizations, acquisitions, or new initiatives.
• Ensure business-specific compensation practices comply with internal policies, regulatory requirements, and risk management standards.
• Communicate complex compensation concepts clearly to non-compensation audiences, including senior leaders.

Lead Compensation Consultant – Total Rewards

• Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business;
• This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
• Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
• Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
• Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
• Mentor and guide talent development of direct reports and assist in hiring talent

Branch Manager

Counselor

• Lead complex initiatives with broad impact and act as a key participant in large scale planning
• Handle matters that have a significant impact on the Company's operations, strategies, or profitability
• Provide legal advice on matters for management of the Corporation and its subsidiaries
• Serve as a legal advisor to the businesses within Wells Fargo
• Review and analyze complex large scale or long-term challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors
• Represent of the Company in highly complex litigation, negotiations, settlement discussions, and claims related legal issues
• Manage highly complex claims and litigation
• Draft complex legal documents, review and negotiate documents prepared by outside counsel
• Identify and analyze complex legal issues, develop conclusions, and make recommendations for issue resolution
• Provide substantive legal advice on matters for more experienced management of the Corporation
• Develop and lead implementation of strategic business initiatives, and lead work team to meet deliverables and drive new initiatives
• Educate, train, and supervise less experienced attorneys within the Legal department
• Collaborate strategically with peers, colleagues, and mid-level to more experienced managers to resolve issues and achieve goals
• Lead projects, teams or serve as a peer mentor
• Develop relationships with and provide guidance to more experienced leadership, including executive officers, on issues that may present legal, regulatory, compliance, or reputational risk to the Company
• Partner with business leaders and management of other corporate departments to develop and implement risk management programs

Assistant General Counsel – VP, Employment Counseling & Litigation

• Lead or participate in moderately complex initiatives and deliverables and contribute to large-scale planning
• Provide legal advice and represent of the Company in highly complex litigation, negotiations, settlement discussions, and claims related legal issues
• Review and analyze moderately complex challenges that require an in-depth evaluation of variable factors
• Manage highly complex claims and litigation
• Provide guidance to internal clients on legal matters to assist with legal risk assessment, planning and policy decisions, claims against the Company, probability of loss, and develop cost-effective risk mitigation strategies
• Draft complex legal documents, review and negotiate documents prepared by outside counsel
• Independently resolve moderately complex issues and lead team to meet deliverables
• Identify and analyze complex legal issues, develop conclusions, and make recommendations for issue resolution
• Develop the strategic direction for certain claims functions and management of related policies, procedures, and controls to mitigate risk
• Educate, train, and supervise less experienced attorneys within the Legal department
• Collaborate with peers, colleagues, and mid-level managers to resolve issues and achieve goals
• Lead projects, teams, or serve as a mentor for less experienced staff
• Work directly with business clients and develop an in-depth understanding of business unit activities and products
• Partner with business leaders and management of other corporate departments to develop and implement risk management programs

Senior Counsel – AVP, Employment Counseling & Litigation

Infrastructure Engineer

• Lead in high level technical concepts spanning technology and business
• Develop specifications for complex infrastructure systems, design and test solutions
• Contribute to the testing of business, applications and technical infrastructure requirements
• Drive solutions to reduce recovery time of outages
• Review and analyze solutions for security, secrets management and key rotations
• Design, code, test, debug and document programs using Agile development practices
• Design and automate complex system upgrades using best practices
• Identify and resolve troublesome trends as they develop
• Develop a long-range plan designed to resolve problems and prevent them from recurring
• Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Collaborate with product owners to develop a comprehensive roadmap for products and services being offered
• Collaborate with peers to define and prioritize backlogs
• Collaborate across teams and departments to align technical efforts with goals
• Make recommendations to leadership concerning priority of deliverables
• Partner with vendors to evaluate new product offerings
• Make recommendations to management on vendor product offerings
• Influence technical culture and promote best practices, quality, and efficient execution
• Mediate technical conflicts to resolve complex escalations
• Analyze and make recommendations of capacity needs for the infrastructure
• Serve as a subject matter expert for all product offerings and services
• Provide high-level architectural decisions and establish technical standards
• Identify opportunities to reuse technology avoiding duplication
• Communicate complex technical concepts to both technical and non-technical audiences
• Participate in hiring and building high-performing engineering teams
• Mentor, train, and foster growth within the engineering teams
• Oversee the technical aspects of projects from conception to completion, ensuring quality and alignment with goals.

Principal Infrastructure Engineer

Full-stack Engineer

• Lead complex technology initiatives including those that are companywide with broad impact
• Act as a key participant in developing standards and companywide best practices for engineering complex and large scale technology solutions for technology engineering disciplines
• Design, code, test, debug, and document for projects and programs
• Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives
• Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies
• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues
• Lead projects, teams, or serve as a peer mentor
• Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release
• Partner with architects, and principal engineers to incorporate Wells Fargo Technology technical strategies.
• Function as the technical representative for the product during cross-team collaborative efforts and planning

Senior Software Engineer

Director

• Support regulatory deliverables associated with Bank Secrecy Act (BSA) and Anti-Money Laundering (AML)
• Partner with internal organizations to proactively identify compliance gaps and implement remediation plans.
• Build and maintain strong partnerships with all lines of defense (risk, audit, etc.) as well as across other enterprise programs to ensure alignment on remediation activities.
• Influence senior leadership decisions by providing data-driven insights on compliance risks and mitigation strategies.
• Communicate complex regulatory or data management requirements in a clear, actionable manner to stakeholders at all levels.
• Drive continuous improvement initiatives to strengthen compliance processes and reduce operational risk.
• Champion a culture of accountability and transparency , ensuring teams understand the “why” behind compliance requirements and deadlines.
• Develop Talent within your team to ensure alignment with CDO business objectives and strategies.
• Manage a global team including resources in both US and India.

Business Accountability Director – CDO

Procurement

• Be responsible for the execution of program responsibilities which consists of attraction, engagement, placement and retention of military talent at Wells Fargo.
• Management of 3rd party vendors, in compliance with Wells Fargo policy.
• Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations.
• Effectively communicate and influence through verbal and written communication with HR Partners, hiring managers, recruiters, candidates, team members, and the Veteran Employee Resource Network leadership.
• Utilize independent judgment to guide moderate risk deliverables.
• Collaborate and consult with leaders and executive management.
• Support leadership in the management, tracking, data analysis and reporting of metrics.
• Partner with leadership on process improvement solutions and recommendations.
• Create and deliver presentations and implement project communication plans.
• Participate in strategic team meetings.
• Maintain discretion when dealing with confidential or sensitive material.

Senior Business Execution Consultant – Military Talent Strategic Sourcing

• Manage, coach, and develop a team or teams of experienced engineers and engineering managers in roles with moderate complexity and risk, responsible for building high quality capabilities with modern technology
• Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release
• Partner with, engage and influence architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture and enable application migration paths to target architecture; for example cloud readiness, application modernization, data strategy
• Function as the technical representative for the product during cross-team collaborative efforts and planning
• Identify and recommend opportunities for driving escalated resolution of technology roadblocks including code, build and deployment while also managing overall software development cycle and security standards
• Determine appropriate strategy and actions to act as an escalation partner for scrum masters and the teams to meet moderate to high risk deliverables and help remove impediments, obstacles, and friction while encouraging constant learning, experimentation, and continual improvement
• Build engineering skills side-by-side in the codebase, conduct peer reviews to evaluate quality and solution alignment to technical direction, and guide design, as needed
• Interpret, develop and ensure security, stability, and scalability within functions of technology with moderate complexity, as well as identify, manage and mitigate technology and enterprise risk
• Collaborate with, partner with and influence Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value and articulate technical strategy while being a solid advocate of agile and DevOps practices
• Interact directly with third party vendors and technology service providers
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in technology engineering
• Hire, build and guide a culture of talent development to have the skills required to effectively design and deliver innovative solutions for product areas and products to meet business objectives and strategy, as well as conduct performance management for engineers and managers

Senior Software Engineering Manager

Product Manager

• Lead agile delivery efforts with technology teams to advance critical work in the data warehouse.
• Support the validation of new data sources by deep-diving into the data to ensure accuracy, alignment, and readiness for downstream consumption.
• Engage with leaders, stakeholders, subject matter experts, scrum masters, project managers, and delivery team companywide.

Senior Lead Data Product Manager – Auto Data and Insights

• Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business;
• Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
• Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
• Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
• Mentor and guide talent development of direct reports and assist in hiring talent