Systems Operations Manager

Wells Fargo

Lead Systems Operations team focused on reliability and scalability of Redis platforms at Wells Fargo. Overseeing operations, incident response, and continuous improvement in production environments.

Posted 6/19/2026full-timeIrving • North Carolina, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AnsibleGrafanaPrometheusPythonRedisSplunk

About the role

Key responsibilities & impact

Manage a systems Operations team of analysts that monitor installed systems and infrastructure
Engage stakeholders and internal partners associated with the Systems Operations functional area
Identify and recommend opportunities within Systems Operations to increase system efficiency and lower human intervention time on technical tasks
Make decisions and resolve issues regarding operating systems, application software, and system management tools to meet business objectives
Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area
Collaborate and consult with analysts, Information Technology personnel, or vendors
Manage mid to highly experienced analysts
Manage allocation of people and financial resources for Systems Operations
Mentor and guide talent development of direct reports and assist in hiring

Requirements

What you’ll need

5+ years of Systems Engineering, and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of Leadership experience
5+ years of hands-on experience supporting REDIS, Python platform operations
3+ years of experience supporting enterprise level complex applications and platforms in Production
5+ years of designing and building complex observability solutions leveraging industry standard toolset and or custom-built solutions
5+ years working with configuration and monitoring technologies such as Ansible, Grafana, Elastic, Splunk, Prometheus
Deep expertise with REDIS includes building clusters with pipelines, diagnosing, debugging, remediation, upgrades, patching, and RCA
Strong experience in managing large and enterprise level REDIS platforms
Strong, production quality Python engineering skills
Hands-on experience with Python clients and Python libraries
Ability to build automated remediation workflows and operational tools in Python.

Benefits

Comp & perks

Flexible working arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Systems EngineeringTechnology ArchitectureREDISPythonAnsibleGrafanaElasticSplunkPrometheusobservability solutions

Soft Skills

LeadershipMentoringStakeholder engagementCollaborationDecision makingProblem solvingTalent developmentResource allocation