Webmotors

Backend Engineer

• Develop new applications
• Develop new features for the team’s product(s)
• Maintain and evolve existing applications
• Propose technical solutions
• Monitor the product
• Ensure development best practices, scalability, security, and performance
• Perform code reviews
• Work in multidisciplinary teams
• Provide technical mentorship to other team members
• Propose solutions aligned with business needs
• Execute activities according to client needs
• Build trusting relationships with the team/peers
• Teach and share knowledge with the team/peers/chapter
• Resolve team/peer issues
• Communicate clearly and effectively to ensure understanding
• Influence prioritization of development activities
• Demonstrate critical thinking for technical, process, and behavioral aspects
• Maintain good interpersonal relationships and a professional attitude
• Be flexible and open to change (processes, team, code)
• Stay up to date with market technological developments
• Understand, follow, and promote company goals, aligning them with day-to-day tasks

Senior Backend Developer – .NET

Business Analyst

• Platform Management: Administer and configure the Zendesk ecosystem (Support, Guide, Explore, Chat, and Talk)
• Process Optimization: Develop and maintain triggers, automations, macros, and ticket forms to ensure smooth customer service flow
• Data Analysis: Build dashboards and advanced reports in Zendesk Explore to monitor KPIs (SLA, CSAT, NPS, Response Time, and Productivity)
• Continuous Improvement: Identify self-service opportunities via Zendesk Guide (Help Center) to reduce ticket volume
• Liaison with IT/Product: Support integrations via API or Marketplace apps between Zendesk and other internal tools (CRM, ERP, etc.)
• Documentation: Map business processes and keep technical documentation of configurations up to date

Mid-level Business Analyst

• Development of new applications
• Development of new features for the team's product(s)
• Maintenance and evolution of existing applications
• Product monitoring
• Development following best practices with a focus on scalability, security and performance, with support from the team
• Perform code reviews
• Work in multidisciplinary teams
• Participate in the team's core activities
• Understand customer needs aligned with day-to-day activities
• Communicate clearly and effectively so that interlocutors understand
• Demonstrate technical and process/behavioral critical thinking
• Maintain good interpersonal relationships and a professional attitude
• Flexible and open to changes (processes, team, code)
• Proactive with a sense of urgency to resolve issues.

Junior Back End Developer

Customer Success Manager

• Criação de segmentação utilizando SQL e tratamento de bases em SQL, DBM.
• Personalização de campanhas nos principais canais usando linguagem HTML / CSS / Ampscript
• Estruturação, automação de processos e jornadas Always on de comunicação conforme ciclo de vida do cliente/produto.
• Realizar análise de perfis de propensão de conversão para direcionar as ações de marketing;
• Experiência e mentalidade growth marketing para condução de testes A/B, experimentações e estratégias de otimização contínua.
• Ter conhecimento técnico para analisar e mensurar os principais indicadores de CRM para construção e apresentação de report mensal

Analista de CRM, Pleno

• Develop and maintain chatbots on the Blip platform, ensuring a smooth and intuitive user experience.
• Implement features using JavaScript (ES6+) and/or .NET C#, interacting with REST APIs and integrating external services.
• Work with HTTP requests, JSON handling, and consuming REST APIs.
• Contribute to continuous improvement of conversational flows, optimizing journeys and enhancing user experience.
• Monitor the development of new features for the team's products.
• Maintain and evolve existing applications, ensuring stability, performance, and scalability.
• Work in multidisciplinary teams, collaborating with different areas to find the best solutions.
• Show interest in the team's challenges and client needs, always seeking to improve products and services.

Junior Back-end Developer, Affirmative Action for People with Disabilities

Analyst

• Define and track performance indicators (KPIs) and relevant metrics for different business areas, ensuring alignment with strategic objectives.
• Build and maintain reports and dashboards in Adobe Workspace, ensuring clarity, consistency, and usefulness for stakeholders.
• Perform digital performance analyses, turning data into actionable insights to optimize products and campaigns.
• Produce ad hoc reports with quantitative and qualitative analyses that support improvement recommendations.
• Participate in the planning and execution of A/B and multivariate tests, contributing to hypothesis definition and result evaluation.
• Collaborate on technical documentation of data collection, supporting governance and standardization of Web Analytics processes.
• Configure and validate events, variables, and dimensions in Adobe Launch and other tagging tools, ensuring accurate data capture.
• Support internal teams and partners in adopting digital measurement best practices and advancing analytical maturity.

Web Analytics Analyst, Mid-level

Product Designer

• Criar interfaces intuitivas e eficientes, assegurando uma boa experiência de usuário e acessibilidade.
• Desenvolver protótipos interativos e wireframes para validar conceitos antes do desenvolvimento.
• Conduzir pesquisas com usuários para entender suas necessidades e comportamentos.
• Analisar dados e feedbacks de uso para aprimorar as soluções de design.
• Realizar análises de concorrência para identificar oportunidades de inovação.
• Colaborar com stakeholders para traduzir objetivos de negócios em hipóteses de experimentos no produto.
• Trabalhar com equipes multifuncionais para garantir entregas de valor e evolução contínua.
• Comunicar decisões de design e compartilhar insights com stakeholders.
• Garantir a consistência e qualidade do design de acordo com o Design System e boas práticas de acessibilidade.
• Apoiar a equipe na aplicação de melhores práticas e desenvolvimento de designers juniores.
• Articular-se com lideranças para alinhar a estratégia de design e produto.
• Auxiliar na definição da visão e estratégia de produto junto ao PM.

Senior Product Designer

• Ensure the progress of the team’s activities
• Act proactively to address business needs
• Build trusting relationships with the team and peers
• Teach and share knowledge with the team/chapter
• Communicate clearly and express ideas so that interlocutors understand
• Influence the prioritization of development tasks
• Be willing to listen (technical feedback, conflict resolution)
• Demonstrate technical and process-oriented critical thinking
• Be flexible and open to change (processes, team, code)
• Stay up to date with technological developments in the market
• Solve problems
• Serve as a reference on team topics and, at times, beyond the team
• Propose continuous improvements in your area of expertise (architectures, processes, etc.), both inside and outside the team
• Understand, monitor and communicate company goals, aligning them with day-to-day tasks.

Tech Lead – .NET

Marketing

• Strategic brand planning: manage processes and stages of product launches, market positioning, communications, event organization, training, customer engagement, and performance monitoring.
• Project management: act as the focal point for marketing initiatives, delivering presentations, coordinating briefings and project meetings. Planning, timelines and budget forecasts are essential responsibilities for this role.
• Branding performance analysis: understand traffic, media and business KPIs to identify opportunities for brand initiatives and to justify investments. Familiarity with quantitative and qualitative research is also expected.
• Execution and creativity: drive projects from concept to execution in a creative way that differentiates us from competitors and consistently aims to delight our customers. As a branding lead, ensure brand consistency across all campaigns, structure messaging through strategic positioning, and deliver audience, traffic and engagement results that build brand impact.

Senior Marketing Analyst – Branding

• Develop new applications;
• Develop new features for the team's product(s);
• Maintain and evolve existing applications;
• Propose technical solutions;
• Monitor the product;
• Ensure development best practices, scalability, security and performance;
• Conduct code reviews;
• Work in multidisciplinary teams;
• Provide technical mentorship to other team members;
• Develop/participate in the execution of the team's core activities;
• Propose solutions according to business needs;
• Perform activities according to client requirements;
• Build trusting relationships with the team and peers;
• Teach and share knowledge with the team/peers/chapter;
• Resolve issues for the team and peers;
• Communicate clearly and effectively, ensuring understanding;
• Influence the prioritization of development activities;
• Demonstrate technical, process and behavioral critical thinking;
• Maintain good relationships and professional conduct;
• Be flexible and open to change (processes, team, code);
• Stay up to date with technological market developments;
• Understand, follow and promote the company's goals, aligning them with day-to-day tasks.

Senior Backend Developer

SEO Marketing

• Work closely with Design and Technology to solve user problems aligned with the company’s business objectives
• Prioritize and map short- and medium-term product opportunities focused on improving the experience, generating revenue, and increasing customer engagement
• Lead refinement, planning, management and communication of product initiatives with stakeholders across functions (Marketing, Operations, CRM, Growth, Data, Customer Service, etc.), ensuring product vision and prioritization are aligned
• Support Product Discovery (hypothesis formulation, user interviews, market and data analysis, prototyping, etc.)
• Define and manage business rules and risks, as well as functional and technical requirements together with product and development teams
• Track and monitor OKRs
• Manage and prioritize tasks and ensure backlog health

Senior Product Manager – SEO

• Definir diferentes indicadores de performance, métricas calculadas e análises específicas para diferentes áreas;
• Criar, atualizar e sugerir relatórios e dashboards (Adobe Workspace) com diferentes focos, métricas e indicadores de performance;
• Elaborar e apresentar análises e resultados obtidos para times de diversos níveis de maturidade e conhecimento em Web Analytics;
• Construir relatórios Adhoc contemplando análises qualitativa e quantitativa de desempenho;
• Criar e analisar testes nos ambientes digitais Webmotors;
• Criar documentações de coleta de dados de Web Analytics, visando performance de produto e comportamento web.
• Configurar eventos e dimensões mapeadas no Adobe Launch e outras ferramentas.

Analista de Web Analytics Jr – Afirmativa para Pessoas com Deficiência

• Planejamento e execução de testes exploratórios;
• Planejamento e execução de cenários de testes e regressivos;
• Report e gerenciamento de defeitos e/ou melhorias;
• Criação de documentos com suporte do time;
• Automação de testes das aplicações Front-End com suporte do time;
• Automação de testes das aplicações Back-End com suporte do time;
• Report de problemas para correções e melhorias;
• Acompanhamento(Sugere mudanças) e classificação e priorização de bugs no time;
• Acompanhamento e auxílio a profissionais de menor ou igual nível de experiência. (troca e passagem de experiências e conhecimentos);
• Acompanhamento de processos e report de riscos(como mitigá-los);
• Desenvolvimento de automação dos cenários relevantes com auxílio do time ou pares;
• Auxiliar nos chamados provenientes do atendimento com auxílio do time ou pares;
• Compartilhar conhecimento de automação.

Analista de Qualidade Pleno

• Se envolver nas principais atividades do time;
• Conhecer as necessidades dos clientes alinhado com as atividades do dia a dia;
• Aprender a se comunicar de forma clara, saber se expressar, inteligível, fazer com que os interlocutores entendam;
• Demonstrar senso crítico técnico e de processos/comportamental;
• Flexível e aberto a mudanças (processos, time, código);
• Cumprir as tarefas do dia a dia dentro da expectativa de qualidade do time.
• Proatividade e senso de urgência para resolver os problemas;
• Planejamento e execução de testes exploratórios.
• Planejamento e execução de cenários de testes e regressivos;
• Report e gerenciamento de defeitos e/ou melhorias;
• Criação de documentos com suporte do time;
• Automação de testes das aplicações Front-End com suporte do time.
• Automação de testes das aplicações Back-End com suporte do time.
• Report de problemas para correções e melhorias.
• Acompanhamento(Sugere mudanças) e classificação e priorização de bugs no time.
• Acompanhamento e auxílio a profissionais de menor ou igual nível de experiência. (troca e passagem de experiências e conhecimentos)
• Acompanhamento de processos e report de riscos(como mitigá-los).
• Desenvolvimento de automação dos cenários relevantes com auxílio do time ou pares.
• Auxiliar nos chamados provenientes do atendimento com auxílio do time ou pares.
• Compartilhar conhecimento de automação.