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Sales Development Rep

• Assist sales with prospect research using analytics, intelligence, and AI to identify new opportunities
• Conduct one-to-one outreach by calling, emailing, and using LinkedIn to move prospects into the sales pipeline
• Serve as a liaison between sales and other functional areas
• Assist with scheduling and coordinating demos and meetings
• Gather information for RFIs and RFPs
• Gather prospect information to assist with qualification, identify buying motives, and understand client requirements
• Help manage HubSpot and other sales applications for internal and external communication
• Use LinkedIn Sales Navigator, Wiza, 6sense, and Nooks for prospecting
• Research target accounts, appropriate contacts, current solutions, satisfaction, and contract status
• Assist with outbound campaign management
• Coordinate and manage conferences, trade shows, and other events

Sales Development Representative

Attorney

• Draft, review, and negotiate a wide variety of commercial agreements
• Partner with Sales and Customer Success teams to negotiate customer agreements while helping move deals efficiently toward execution.
• Provide practical, business-oriented legal advice on contract terms, risk allocation, compliance, and commercial issues.
• Identify legal and operational risks and recommend appropriate solutions that support business objectives.
• Maintain and improve standard contract templates, fallback language, and negotiation playbooks.
• Assist with customer and vendor contract management as needed.
• Support due diligence efforts with prospects and clients.
• Support other commercial legal matters as assigned.

Contracts Attorney

Chief Marketing Officer

• Own product positioning and messaging across the Enterprise Health platform and Ozwell AI
• Lead category positioning, defining how Enterprise Health frames and owns its space in the market
• Lead go-to-market and commercialization planning for AI and future product modules
• Translate product capabilities into buyer-relevant narratives for executive, clinical, operational, and IT and security stakeholders, and for sales teams
• Partner with SDR leadership and Demand Gen to build and maintain ICP definitions, buyer personas, and segment-specific value propositions
• Build the sales enablement system for product launches, expansion motions, and competitive differentiation, including decks, talk tracks, battlecards, one-pagers, demo narratives, and objection handling
• Own competitive positioning and win and loss learning, including narratives, battlecards, objection handling, and proof points that help Sales defend Enterprise Health against direct competitors, the status quo, internal build arguments, and adjacent healthcare technology platforms
• Build repeatable expansion motions for existing customers, including launch messaging, customer segmentation, adoption narratives, sales plays, proof points, and enablement for Account Management and Sales
• Partner with Product, especially the CPO, on roadmap, buyer problems, market requirements, and launch readiness
• Serve as the voice of the market into Product Management, influencing roadmap priorities through buyer insights, competitive intelligence, customer feedback, and commercialization opportunities
• Build and scale customer proof programs, including case studies, references, testimonials, outcome stories, ROI and value materials, benchmark data, and customer advocates
• Help build a repeatable commercialization operating model for Enterprise Health

Director of Product Marketing – Commercialization

Customer Support

• Consult with customers on EMR optimization efforts.
• Provide best practices to ensure customer success with the EMR.
• Perform complex configurations to improve workflow efficiencies.
• Provide an exceptional customer experience in every interaction.
• Provide training to client users during deployment to alleviate the training burden from the project team.
• Provide ongoing product education for existing customers.
• Escalate bug fixes to appropriate staff as needed.
• Take initiative to maximize opportunities for personal growth in product knowledge.
• Assist the deployment team with onboarding tasks.
• Requires up to 10% travel.

Sales Development Representative

Contracts Attorney

Director of Product Marketing – Commercialization

Application Support Specialist – EMR