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Project Manager

• Gain consensus from stakeholders to approve the proposed project plan before moving into project execution.
• Establish project governance to provide structure, processes, decision-making models, and tools for managing the project.
• Coordinate regular meetings with stakeholders to assign and complete work as defined in the project plan.
• Monitor and control project progress, tracking tasks and critical path items to ensure adherence to timelines.
• Update project plans regularly, documenting changes for stakeholders.
• Ensure project documentation is housed centrally and referenced regularly for compliance.
• Identify and control changes to scope by adhering to established control policies.
• Coordinate project closure activities including stakeholder sign-off and debriefing meetings.
• Contribute to ongoing growth and development of Enterprise Health organizational process assets.

Product Manager

• Identify high-impact AI use cases tied to customer pain points and strategic priorities
• Lead structured discovery with customers, stakeholders, and technical teams
• Translate ambiguous problems into validated product opportunities
• Define product vision, roadmap, and measurable outcomes for AI initiatives
• Partner with domain product teams to identify opportunities where AI can meaningfully improve workflows, automation, and decision support.
• Define reusable AI capabilities that can be leveraged across multiple product domains
• Partner with engineering to design scalable AI architecture including orchestration layers, model integrations, and AI-enabled workflows
• Support development of LLM-driven copilots, automation agents, and intelligent workflow assistance
• Balance rapid experimentation with production readiness using AI-assisted development techniques
• Define packaging, positioning, and monetization strategies for AI-powered capabilities
• Drive alignment across Product, Engineering, Customer Success, and GTM on AI strategy and execution
• Partner with Sales, Marketing, and Customer Success to drive adoption and commercial success
• Establish KPIs tied to usage, performance, and business impact
• Measure and iterate based on real-world performance
• Collaborate with domain product leads to ensure AI capabilities are effectively embedded into customer workflows
• Help define the long-term AI capability roadmap for the MIE / Enterprise Health platform
• Establish standards for responsible AI use including security, privacy, explainability, and compliance
• Partner with engineering leadership on AI architecture and model governance
• Ensure AI features operate safely within healthcare and regulated environments
• Support evaluation of emerging AI technologies and vendors

Senior Product Manager – AI

• Lead discovery to understand customer pain points, workflow challenges, and regulatory needs
• Translate customer insights into clear product opportunities and prioritized initiatives
• Define product roadmap aligned to business strategy and customer outcomes
• Validate solutions through research, prototyping, and iterative feedback
• Develop deep understanding of occupational health clinical workflows, regulatory requirements, and provider needs
• Partner with clinical SMEs to ensure the product supports safe, compliant, and efficient care delivery
• Identify opportunities to improve clinical efficiency, documentation quality, and regulatory compliance
• Own the lifecycle of clinical workflow capabilities including documentation, injury management, surveillance, and medical compliance
• Partner with engineering and design to deliver scalable, usable clinical workflows
• Ensure clinical workflows meet regulatory requirements including OSHA, surveillance programs, and employer compliance needs
• Support incorporation of AI-assisted capabilities such as documentation support, triage guidance, and workflow automation
• Ensure clinical workflows are intuitive and efficient for providers, minimizing documentation burden and supporting safe patient care
• Partner with Client Success and GTM teams to drive adoption and customer value realization
• Align cross-functional teams around priorities, initiatives, and delivery plans
• Define KPIs tied to usage, satisfaction, workflow efficiency, and retention
• Measure product performance and iterate based on real-world feedback
• Support enablement, documentation, and release readiness
• Serve as product lead for the Clinical domain within the Enterprise Health platform
• Collaborate with other domain product managers to ensure workflows integrate seamlessly across the platform
• Partner with the AI Product Manager to incorporate AI-driven capabilities into clinical workflows where appropriate
• Contribute to the broader Enterprise Health product strategy
• Communicate clearly with leadership on progress, tradeoffs, and impact

Senior Product Manager – Enterprise Health, Clinical Domain

Marketing

• Define and operationalize the Qualified Account (QA) framework, including scoring models and segment-based targets.
• Architect and optimize full-funnel campaign systems across inbound, outbound, ABX, and field marketing.
• Own measurable marketing pipeline contribution across segments.
• Build and scale account-based programs (ABM/ABX) and signal-driven outbound strategies focused on enterprise pipeline generation.
• Partner closely with Sales to align pre-booking strategy and opportunity acceleration.
• Design lifecycle stages, conversion benchmarks, and stage progression models.
• Drive measurable improvements in conversion rates and reduce sales cycle length through data-driven optimization.
• Own HubSpot Enterprise architecture, automation workflows, routing logic, attribution modeling, and reporting dashboards.
• Establish SLAs with Sales to ensure follow-up rigor and pipeline velocity.
• Continuously reallocate spend based on ROI performance and funnel efficiency metrics.
• Develop executive-level reporting that provides clarity on ROI, attribution, and marketing-influenced revenue.
• Strengthen alignment with Sales leadership by building enablement infrastructure, systemizing RFP processes, and ensuring commercial asset alignment to revenue objectives.

Director of Revenue Marketing

Customer Support

• Consult with customers on EMR optimization efforts.
• Provide best practices to ensure customer success with the EMR.
• Perform complex configurations to improve workflow efficiencies.
• Provide an exceptional customer experience in every interaction.
• Provide training to client users during deployment to alleviate the training burden from the project team.
• Provide ongoing product education for existing customers.
• Escalate bug fixes to appropriate staff as needed.
• Take initiative to maximize opportunities for personal growth in product knowledge.
• Assist the deployment team with onboarding tasks.
• Requires up to 10% travel.

Project Manager

Senior Product Manager – AI

Senior Product Manager – Enterprise Health, Clinical Domain

Director of Revenue Marketing

Application Support Specialist – EMR