We Are Rosie

People Operations

• Assist with Rosie onboarding and offboarding coordination, including paperwork, background checks, and client-required documentation
• Maintain accurate, auditable records across HR and operations systems
• Document and update process workflows
• Serve as first point of contact for routine Rosie inquiries and route complex issues
• Communicate process changes and updates to the Rosie network
• Track vendor issues and service gaps for escalation and remediation
• Coordinate recruiting activities, including interview scheduling, candidate pipeline tracking, and hiring manager communications
• Support employee engagement, culture programming, and DEIB initiatives
• Support performance review cycle logistics, communications, scheduling, templates, reminders, and completion tracking
• Draft and send internal HR communications
• Compile accurate and timely HR reporting and data

People & Operations Coordinator

Account Executive

• Partner with the Client Experience team to manage client needs and requests
• Participate in client status calls, take detailed notes, contribute to discussions, and circulate post-call follow-ups
• Support Rosie engagement through regular check-ins, feedback gathering, and issue troubleshooting
• Collaborate with the pod to increase Rosie satisfaction
• Work cross-functionally with Finance, Business Operations, and People Operations on onboarding/off-boarding, billing, and SOW creation
• Manage invoicing for key client partners, ensuring accuracy, timeliness, and alignment with client agreements
• Schedule and coordinate Rosie interviews across client and internal calendars
• Maintain and update Salesforce, SmartRecruiters, internal systems, and trackers
• Manage weekly reporting spreadsheets, utilization tracking, and PO budget management
• Ensure adherence to WRR workflows and processes

Part-Time Account Executive

Product Manager

• Own the roadmap, priorities, tradeoffs, and results for a product work stream
• Run structured discovery cycles using user research, data analysis, and stakeholder input
• Translate insights into actionable specifications and prototypes
• Collaborate with engineering to scope, estimate, and ship initiatives on time
• Ship product features built on large language models and agentic workflows
• Own AI product tradeoffs including model selection and migration, prompt and context design, token cost, latency, evaluation, and failure modes
• Identify manual, spreadsheet-bound work across Rosie Ops, Client Experience, and Finance and replace it with automations and agents
• Define and track success metrics for product initiatives
• Build alignment with Sales, Marketing, Operations, Client Experience, and Finance
• Set communication cadences and automate stakeholder updates
• Understand the We Are Rosie marketplace and make decisions serving both Rosies and brands
• Proactively flag risks, bring solutions, manage work independently, and raise team capability

Senior Product Manager

Controller

• Complete timely and accurate month-end closings in compliance with GAAP.
• Reporting and analysis of results to leadership, ownership, and other external stakeholders.
• Oversee the reconciliation process for all balance sheet accounts.
• Own all aspects of accounting: AR, AP, cash management, revenue recognition, asset management, etc.
• Oversee invoicing with our Client team to organize and process customer invoices.
• Credit and collections.
• Cash management and forecasting.
• Corporate tax compliance across both state and federal filings – in conjunction with our outside tax experts.
• Manage the annual financial statement audit process and preparation of financial statements.
• This includes establishing appropriate financial controls in the business.
• Manage and document accounting controls and ensure compliance with auditing standards and external regulatory requirements.
• Maintain the fixed asset system and accounting for capitalized technology spend.
• Assist in the annual budgeting process, the build-out and maintenance of revenue and expense forecasting models, and in monthly budget-to-actual reviews related to revenue and expenses.
• In conjunction with the CFO, provide the leadership team and other functions with financial information and insight to support decision making.
• Manage and develop the Accounting Coordinator.

People & Operations Coordinator

Part-Time Account Executive

Senior Product Manager

Financial Controller