Salary
💰 $67,230 - $81,800 per year
About the role
- Gather key deliverable, product, and logistics details - including project scope, timelines, and delivery requirements
- Determine feasibility and next steps for customer engagement
- Request additional insight and specs on the category project directly with the customer
- Partner with managed field sales teams to communicate with customers on project needs and budget
- Evaluate and prioritize projects based on potential value, partner lead times on deliverables, and customer deadline for completion
- Maintain visibility into the project pipeline to support proactive planning
- Align internal stakeholders and resources for execution, driving a timeline for completion forward
- Coordinate across relevant PSG team members to ensure smooth workflows and completion of the project in a timely manner
- Act as the communication bridge between managed sales teams and Large Project team members
- Track and document opportunity timeline and needs to reduce friction and improve efficiency
- Drive key supplier negotiations and issue resolution
- Coordinate with B2B category management stakeholders to ensure close alignment on category pricing strategy, product selection, and inventory positioning
- Identify and address risks or delays across the project lifecycle
- Escalate issues to relevant stakeholders and proactively provide recommended solutions to managed sales teams
- Drive accountability and follow-up on open items until resolution, prior to order placement to project installation
- Source and procure products for a category project
- Place and track category-specific orders accurately and on time
- Own category relevant project quoting, including bulk requests and tag items per room location
- Manage SKU reselects and substitute out-of-stock items efficiently
- Maintain visibility into final delivery, installation, and possible project delays
- Coordinate post-order support between the Service and the Large Project delivery/installation team
Requirements
- Responsible for driving operational excellence across the full project lifecycle within their given category
- Managed sales and B2B category stakeholder management coordination
- Customer and post-order communication
- Order execution
- Acts as the central Account Management and Enterprise large project category owner
- Ensure seamless handoffs, project deliverable alignment, resolving roadblocks, and facilitating clear communication
- Execute against sales capabilities and order placement
- Subject matter expertise of the category