Watts Water Technologies

Director

• Own end-to-end transportation operations for North America, covering inbound, outbound, and inter-site flows
• Lead a team responsible for FTL, LTL, Parcel, and fleet shipments, ensuring seamless execution and high service levels
• Develop and execute carrier sourcing strategies, negotiate contracts, and manage carrier relationships
• Oversee shipment creation, carrier selection, and tendering processes using TMS and manual workflows
• Implement and manage real-time tracking, exception management, and customer communication protocols
• Lead centralized freight audit and payment processes, ensuring invoice accuracy, dispute resolution, and timely settlement
• Develop and monitor transportation KPIs (OTD, OTIF, cost per lane, dispute cycle time)

Domestic Transportation Director

Analyst

• Assist with job matching and basic job evaluations for compensation benchmarking
• Conduct market pricing for assigned roles using established tools and methodologies
• Support compensation survey participation by gathering and validating data for submission
• Respond to routine compensation questions, such as pay range inquiries and policy clarifications
• Support the annual merit, bonus, and equity cycles through data preparation and validation
• Review job descriptions to ensure they align with Watts’ job architecture and FLSA guidelines
• Develop and update recurring HR reports and dashboards (e.g., headcount, turnover, hiring metrics)
• Ensure accuracy and consistency of HR data by conducting periodic data quality checks within Workday
• Assist with creating visualizations and summaries for HR and business leaders
• Provide basic ad hoc reporting based on predefined templates and requirements
• Identify data inconsistencies and partner with HRIS to resolve issues
• Support continuous improvements to HR reporting tools and processes

Total Rewards Analyst

Customer Support

• Provide troubleshooting support for conditioning and filtration products across multiple sales channels.
• Ensure accurate and prompt resolution of issues by phone and email, escalating concerns internally.
• Assist customers with the installation and setup of residential and commercial equipment.
• Enter customer orders, process warranty replacements, and provide post-sales order management support.
• Use CRM and other software tools to document and manage customer needs and concerns.
• Be a subject matter expert, offering product recommendations and support to both internal and external customers.
• Collaborate with customer service and technical support teams within Watts.
• Participate in continuous improvement initiatives to enhance products and processes.

Product Support Representative, Water Quality

Compliance

• Monitor regulatory changes and assess the potential impact on the organization
• Maintain EHS compliance programs aligned with national, regional, and local regulations
• Support sites globally relative to legal obligations, company requirements, and other obligations
• Lead the internal EHS audit program including auditor development/training and effectiveness
• Collaborate with cross-functional teams to integrate EHS requirements into business processes
• Support EHS integration post M&A activities
• Lead onboarding for new hired EHS professionals
• Deliver training and awareness programs to promote compliance and safety culture
• Develop key performance indicators (KPIs), data analytics, and execute trend analysis
• Implement EHS Framework program consistency across the globe
• Lead the global ISO14001 Environmental Management System certification and ISO45001 Occupational Health & Safety Management System and certifications
• Respond to customer inquiries regarding environmental and safety practices
• Analyze the effectiveness of the EHS program against business KPIs
• Lead the identification of environmental risks & opportunities and execute improvement plans
• Perform other duties as may be required.

Senior Manager, EHS Compliance

Business Development Rep

• Responsible for day-to-day technical field support and troubleshooting for Hydronic Cooling, Process Water, Technical Water & HVAC applications
• Provide technical guidance, training, and where necessary field assistance for installation, commissioning, operation and field repair
• Hands-on technical support and guidance to our sales agents, end-users, engineering firms, and contractors with regards to product selection and the creation of technical/ master specifications
• Develop long-term relationships with end-users, customers, contractors and engineers to drive specifications
• Responsible for creating and delivering classroom and hands-on training programs for end users, contractors, engineers and our sales agents relative to device specification, selection, installation, use, and troubleshooting
• Understand customer needs by market segments and the competitive landscape
• Provide input to marketing, product management, and engineering to support new product development and services offering
• Be the voice of the customer and promote customer centric mindset
• Escalate delays and roadblocks to resolve conflicts before they impact execution and delivery
• Make recommendations to improve existing processes or suggest new processes to improve quality and on-time delivery
• Work directly with corresponding National Sales Manager and alongside Watts Sales team, agent network and channel partners to strengthen Watts Water Technologies market position

Business Development Manager – Applications, Mega Projects

• Own end-to-end transportation operations for North America, covering inbound, outbound, and inter-site flows
• Lead a team responsible for FTL, LTL, Parcel, and fleet shipments, ensuring seamless execution and high service levels
• Develop and execute carrier sourcing strategies, negotiate contracts, and manage carrier relationships
• Establish rate structures, service commitments, and performance scorecards
• Oversee shipment creation, carrier selection, and tendering processes using TMS and manual workflows
• Implement and manage real-time tracking, exception management, and customer communication protocols
• Lead centralized freight audit and payment processes, ensuring invoice accuracy, dispute resolution, and timely settlement
• Develop and monitor transportation KPIs (OTD, OTIF, cost per lane, dispute cycle time)

Support Engineer

• Provide troubleshooting support for conditioning and filtration products across multiple sales channels.
• Ensure accurate and prompt resolution of issues by phone and email, escalating concerns internally.
• Assist customers with the installation and setup of residential and commercial equipment.
• Enter customer orders, process warranty replacements, and provide post-sales order management support.
• Use CRM and other software tools to document and manage customer needs and concerns.
• Be a subject matter expert, offering product recommendations and support to both internal and external customers.
• Collaborate with customer service and technical support teams within Watts.
• Participate in continuous improvement initiatives to enhance products and processes.
• Maintain knowledge of factory processes, tools, materials, and equipment.

Technical Support Advisor, Water Quality

Architect

• Define and implement enterprise analytics architecture strategies.
• Lead the design and optimization of enterprise data models and analytics patterns.
• Drive the development, standardization, and optimization of enterprise reporting and analytics solutions.
• Collaborate with cross-functional teams to deliver scalable analytics solutions.
• Design, document, and catalog enterprise business data domains and definitions.
• Establish and govern best practices for enterprise reporting, performance optimization, and user access to analytics.
• Partner with business stakeholders to translate analytical and reporting needs into scalable analytics solutions.
• Guide the evaluation and adoption of modern analytics technologies.
• Mentor junior analytics team members on BI architecture and data modeling best practices.
• Perform responsibilities in alignment with Watts values of Integrity, Accountability, Continuous Improvement, and Transparency.

Domestic Transportation Director

Total Rewards Analyst

Product Support Representative, Water Quality

Senior Manager, EHS Compliance

Business Development Manager – Applications, Mega Projects

Domestic Transportation Director

Technical Support Advisor, Water Quality

Lead BI Architect