Warner Music Group

Junior Manager, Fan Engagement

Warner Music Group

full-time

Posted on:

Location Type: Hybrid

Location: New York CityCaliforniaNew YorkUnited States

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Salary

💰 $66,300 - $75,000 per year

Job Level

Tech Stack

About the role

  • Build, test and deploy email, SMS and WhatsApp campaigns for artists
  • Collaborate with label stakeholders and internal teams to ensure campaigns are delivered accurately and on time
  • Maintain high standard of quality control across all campaign assets
  • Develop and maintain campaign templates and examples
  • Contribute to fan-first marketing strategies
  • Provide reporting and insights on campaign performance
  • Assist in monitoring how fans interact with campaigns

Requirements

  • 2-3 years’ experience in CRM or campaign production (email/SMS/WhatsApp)
  • Hands-on experience building and deploying campaigns in Salesforce Marketing Cloud or similar platforms
  • Working knowledge of HTML/CSS/SQL
  • Comfortable managing multiple campaigns in a fast-paced environment
  • Proficient with Excel/Google Sheets and presentation tools
  • Experience with project management software (Airtable, Asana, Monday.com, Trello)
  • Detail-oriented, commitment to accuracy and quality control
  • Passion for music and the artist-fan relationship
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRMcampaign productionSalesforce Marketing CloudHTMLCSSSQLExcelGoogle Sheetsproject management softwarecampaign performance reporting
Soft Skills
detail-orientedcommitment to accuracyquality controlcollaborationtime managementadaptabilitycommunicationfan-first marketing strategies