About the role
- Handle and identify Business Solutions opportunities for Inbound Call Center customers and Calls
- Manage all aspects of customer care for business customers
- Demonstrate full understanding of current marketing campaigns, products, offerings and can communicate them clearly to customers
- Coordinate customer’s solution needs, solution estimate and final solution price quote for all Small to Medium size Vyve Business Solution products
- Navigate and communicate sales activities, reports, and results as requested by Management
- Effectively communicate product and service information, feature functionality, billing procedures, and equipment usage to each customer
- Attempt to retain or renew customers seeking disconnect, downgrade, or changes to service
- Frequent and regular communication with management team
- Achieve all sales quotas set for the department
Requirements
- High School degree or equivalent required
- Minimum of two years of sales experience
- Call Center Experience preferred
- Salesforce Sales Cloud experience a plus
- Typing skills of 40 WPM or greater required
- Health insurance
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experiencetyping skills
Soft skills
communicationcustomer careproblem-solvingsales coordination
Certifications
High School degree or equivalent