Vyve Broadband

Call Center Representative

• Serve as the primary point of contact via telephone with customers
• Handle all call types and save/sell appropriate services to customers
• Achieve daily, weekly, and/or monthly sales and retention goals
• Understand and promote Vyve products and their value to the customer
• Accurately document all customer-related transaction information
• Ensure professional and courteous communication with customers
• Engage in sales and service-related tasks including process improvement and mentoring

Retention Sales Representative – Call Center