Vyve Broadband

Sales

• Handle and identify Business Solutions opportunities for Inbound Call Center customers and Calls
• Manage all aspects of customer care for business customers
• Demonstrate full understanding of current marketing campaigns, products, offerings and can communicate them clearly to customers
• Coordinate customer’s solution needs, solution estimate and final solution price quote for all Small to Medium size Vyve Business Solution products
• Navigate and communicate sales activities, reports, and results as requested by Management
• Effectively communicate product and service information, feature functionality, billing procedures, and equipment usage to each customer
• Attempt to retain or renew customers seeking disconnect, downgrade, or changes to service
• Frequent and regular communication with management team
• Achieve all sales quotas set for the department

Commercial Inbound Sales Agent