Retention Sales Representative – Call Center

Vyve Broadband

Retention Sales Representative at Vyve Broadband serving as the primary point of contact via telephone. Achieving sales goals by promoting broadband products and services in a remote environment.

Posted 7/10/2026full-timeRemote • Alabama, California, Colorado, Idaho, Kansas, Louisiana, New York, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, Wyoming • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales acumen and customer service skills, with the ability to effectively communicate product value and achieve sales goals in a call center environment. Proficient in managing multiple tasks while utilizing computer applications to enhance customer interactions.

Highest-signal resume keywords

Sales ExperienceCustomer Service SkillsCall Center ExperienceExcellent Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SalesCustomer RetentionProduct KnowledgeComplex Technology AdaptationWindows Operating SystemsMicrosoft OfficeISPs

Soft Skills

Interpersonal SkillsSelf-ManagementQuick Learning

Certifications & Qualifications

High School DiplomaAssociate’s Degree

Industry Keywords

Goal-Oriented EnvironmentSales Process

About the role

Key responsibilities & impact

Serve as the primary point of contact via telephone with customers
Handle all call types and save/sell appropriate services to customers
Achieve daily, weekly, and/or monthly sales and retention goals
Understand the complete line-up of Vyve products and their value to the customer
Answer inbound calls and perform at multiple task levels with computer and software applications for 8 to 10 hours per day

Requirements

What you’ll need

High School Diploma or equivalent, Associate’s Degree preferred
Minimum 1-year experience in sales, a customer-facing environment, in-person or call center
Ability to learn quickly and deal with complex technology changes
Exceptional interpersonal skills and excellent communication (verbal and written) skills
Excellent computer skills (Windows Operating Systems, Microsoft Office, ISPs, etc)
Excellent organizational skills and the ability to self-manage your line of business
Previous sales experience in a goal-oriented environment preferred
Previous call center experience preferred
Previous experience selling with an established sales process preferred

Benefits

Comp & perks

Remote work from home position