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Vyve Broadband

Retention Sales Representative – Call Center

Vyve Broadband

Retention Sales Representative at Vyve Broadband serving as the primary point of contact via telephone. Achieving sales goals by promoting broadband products and services in a remote environment.

Posted 7/10/2026full-timeRemote • Alabama, California, Colorado, Idaho, Kansas, Louisiana, New York, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, Wyoming • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact
  • Serve as the primary point of contact via telephone with customers
  • Handle all call types and save/sell appropriate services to customers
  • Achieve daily, weekly, and/or monthly sales and retention goals
  • Understand the complete line-up of Vyve products and their value to the customer
  • Answer inbound calls and perform at multiple task levels with computer and software applications for 8 to 10 hours per day

Requirements

What you’ll need
  • High School Diploma or equivalent, Associate’s Degree preferred
  • Minimum 1-year experience in sales, a customer-facing environment, in-person or call center
  • Ability to learn quickly and deal with complex technology changes
  • Exceptional interpersonal skills and excellent communication (verbal and written) skills
  • Excellent computer skills (Windows Operating Systems, Microsoft Office, ISPs, etc)
  • Excellent organizational skills and the ability to self-manage your line of business
  • Previous sales experience in a goal-oriented environment preferred
  • Previous call center experience preferred
  • Previous experience selling with an established sales process preferred

Benefits

Comp & perks
  • Remote work from home position

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesCustomer RetentionProduct KnowledgeComplex Technology AdaptationWindows Operating SystemsMicrosoft OfficeISPs
Soft Skills
Interpersonal SkillsSelf-ManagementQuick Learning
Certifications
High School DiplomaAssociate’s Degree