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Inside Sales Account Executive
Vyve BroadbandCommercial Inbound Sales Agent generating new commercial revenue through inbound calls. Handling customer care and managing calls for Vyve Business Services as remote work.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer care and sales processes for business solutions, effectively communicating product offerings and billing procedures while utilizing Salesforce Sales Cloud for customer management.
Highest-signal resume keywords
Sales ExperienceCall Center ExperienceSalesforce Sales CloudCustomer Care ManagementAccount Maintenance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Quota AchievementAccount RenewalsContract ReviewSolution EstimationBilling ProceduresTyping Skills (40 WPM)
Soft Skills
Effective CommunicationCustomer RetentionProblem Solving
Tools & Technologies
Salesforce Sales Cloud
Industry Keywords
Business SolutionsInbound Call CenterMarketing CampaignsProduct Offerings
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Handle and identify Business Solutions opportunities for Inbound Call Center customers and Calls
- Manage all aspects of customer care for business customers to include account maintenance, account renewals, review contract status and updates
- Demonstrate full understanding of current marketing campaigns, products, offerings and can communicate them clearly to customers
- Coordinate customer’s solution needs, solution estimate and final solution price quote for all Small to Medium size Vyve Business Solution products
- Navigate and communicate sales activities, reports, and results as requested by Management
- Effectively communicate product and service information, feature functionality, billing procedures, and equipment usage to each customer
- Attempt to retain or renew customers seeking disconnect, downgrade, or changes to service through examining the needs of customers as they pertain to Vyve products/services
- Frequent and regular communication with management team
- Achieve all sales quotas set for the department by following established policies and procedures
- Manage and develop customers through Salesforce Sales Cloud
- Handle and help customers that have billing questions about their accounts when they call in and choose Sales
Requirements
What you’ll need- High School degree or equivalent required
- Minimum of two years of sales experience
- Call Center Experience preferred
- Typing skills of 40 WPM or greater required
- Salesforce Sales Cloud experience a plus
Benefits
Comp & perks- Flexible working hours
- Opportunities for professional development