Transactions Manager
Galapagos
Clinical Manager
Vynca
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $130,000 per year
Job Level
JuniorMid-Level
About the role
- Provide Clinical Oversight and Management of ECM Lead Care Managers to address clients' medical and behavioral health needs and social determinants of health
- Communicate directly with ECM Lead Care Managers and occasionally with patients via telephone, telehealth, or during Interdisciplinary Care Team meetings to discuss medication management/adherence and follow-up plans
- Guide crises encountered by ECM Lead Care Managers and serve as an escalation point when necessary
- Collaborate with the client’s broader care team (PCP, BH clinicians, specialists) to provide client advocacy and ensure needed services are delivered
- Measure progress toward goals outlined in patient-centered individualized care plans
- Monitor team progress, coach Lead Care Managers to succeed, and manage performance as needed
- Supervise a team of approximately ten Lead Care Managers to ensure high-quality care management services
- Oversee the creation of Individual Care Plans and assess if clients’ needs can be managed by an ECM Lead Care Manager
- Drive the team to meet key performance indicators (KPIs)
- Collaborate with the Director of Enhanced Care Management to implement changes and process improvements
- Provide direct care management as needed to support organizational goals
- Perform hybrid duties through HIPAA-compliant hardware and software, including travel throughout Los Angeles County up to 2-3x per month
Requirements
- Active LCSW or RN license in California; willingness to obtain additional state licensure as needed
- Availability to work Monday-Friday, 8:30 am-5:00 pm (Pacific Time), both in the field and remotely, with flexibility for potential evenings and weekends
- Willing and able to travel throughout the assigned territory up to 2-3x per month
- Minimum 2 years of people management experience (4 years preferred)
- 2-3 years of care management experience
- 1-2 years of post-acute experience
- Proven, results-driven leader with experience in change management in rapid-growth environments
- Strong organizational and independent working skills
- Proficient in Microsoft and Google applications; Salesforce experience is a plus
- Excellent communication and motivational skills, including conflict resolution techniques
- Working knowledge of lean Six Sigma methodology is preferred
- Background check and possible drug/health screenings required prior to employment
- COVID-19 and influenza vaccination required for patient-facing roles (religious or medical accommodations considered)
- Employment eligibility verification via E-Verify upon hire
Benefits
- medical, dental, and vision insurance
- income protection benefits
- flexible PTO
- company holidays
- 401k
- access to other wellness benefits
- competitive compensation based on experience, skills, location, company needs, and market demands
- mileage reimbursement for field roles per IRS guidelines
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
LCSW licenseRN licensecare managementchange managementlean Six Sigma methodologyperformance managementmedication managementindividualized care planscrisis interventionpatient advocacy
Soft skills
leadershiporganizational skillsindependent workingcommunication skillsmotivational skillsconflict resolutioncoachingcollaborationflexibilityresults-driven
Certifications
LCSWRNCalifornia state licensureCOVID-19 vaccinationinfluenza vaccination
