Own the end-to-end observability strategy for Ava, defining the standards, tools, and patterns that ensure reliable visibility across infrastructure and agentic components.
Design and implement correlation models that link agent behavior, LLM interactions, and SaaS telemetry into cohesive, actionable insights.
Unify observability tooling across teams, ensuring metrics, logs, and traces flow into a central platform (e.g., Observe, Datadog, or equivalent).
Collaborate with engineering and QA to embed observability best practices into development workflows, CI/CD, and quality gates.
Establish enablement frameworks—documentation, dashboards, and templates—that make observability self-serve for all engineering teams.
Partner with teammates to ensure observability aligns with infrastructure reliability, alerting, and incident response patterns.
Contribute to performance and reliability strategy, helping define how we measure agent quality, responsiveness, and system scalability.
Requirements
6+ years of experience in SRE, DevOps, or Observability Engineering roles, with at least 2+ years leading or designing observability initiatives.
Deep knowledge of observability tooling (e.g., OpenTelemetry, Prometheus, Grafana, Datadog, Honeycomb, Observe, etc.) and distributed tracing practices.
Experience with Agentic / LLM-based systems, including tools like LangChain, Celery, OpenAI APIs, or similar orchestration frameworks.
Strong understanding of how to instrument, trace, and correlate AI/LLM workflows with infrastructure-level telemetry.
Proven ability to define cross-team standards, influence engineering culture, and establish scalable monitoring patterns.
Strong collaboration and communication skills—you enable, not dictate.
Benefits
Competitive salary and full health benefits
Stock Options at a well funded, pre-IPO company on a fast growth track
Flexible work schedules and work from anywhere at a fully remote company
Unlimited PTO with two weeks designated as “quiet period” each year
An experienced team who will fight beside you in the trenches to accomplish your goals
Applicant Tracking System Keywords
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