Vivun

Product Marketing

• Lead product marketing initiatives to build product positioning, craft messaging frameworks, and establish strategic roadmaps for product launches.
• Collaborate with content marketing, demand generation, and sales teams to develop content (blogs, case studies, white papers, videos) that communicates the value of Vivun’s products, including competitive differentiators.
• Oversee the successful launch of new products and features by developing launch plans, coordinating with cross-functional teams, and executing high-impact campaigns that drive adoption.
• Utilize market research, customer feedback, and competitive analysis to shape messaging and positioning. Ensure that Vivun’s products meet customer needs and are aligned with industry trends.
• Partner with sales and solutions teams to create training materials, product demos, and messaging guidelines that empower the sales team to effectively position Vivun’s products and close deals.
• Collaborate with product management to translate customer insights and competitive analysis into actionable inputs for the product roadmap.
• Continuously analyze the performance of product marketing initiatives, ensuring alignment with overall business goals, and refining strategies to maximize impact.
• Responsible for refining and scaling the core messaging for Vivun’s AI product suite, ensuring alignment with market demand and customer use cases.
• Align product marketing efforts to pipeline contributions, ensuring measurable impact on awareness, engagement, and conversion.
• Work with sales, demand generation, and content to ensure consistent messaging across all channels, from digital campaigns to sales enablement.
• Use the Martech and Revtech stacks to track and report on key performance indicators (KPIs) for product marketing initiatives.

Director of Product Marketing

Engineer

• Own the end-to-end observability strategy for Ava, defining the standards, tools, and patterns that ensure reliable visibility across infrastructure and agentic components.
• Design and implement correlation models that link agent behavior, LLM interactions, and SaaS telemetry into cohesive, actionable insights.
• Unify observability tooling across teams, ensuring metrics, logs, and traces flow into a central platform (e.g., Observe, Datadog, or equivalent).
• Collaborate with engineering and QA to embed observability best practices into development workflows, CI/CD, and quality gates.
• Establish enablement frameworks—documentation, dashboards, and templates—that make observability self-serve for all engineering teams.
• Partner with teammates to ensure observability aligns with infrastructure reliability, alerting, and incident response patterns.
• Contribute to performance and reliability strategy, helping define how we measure agent quality, responsiveness, and system scalability.

Lead Observability Engineer

Product Manager

• Become an expert in our sales users (normally Account Executives) and their needs
• Drive continuous discovery with users and via detailed technical analyses to de‑risk value, usability, feasibility, and viability
• Evolve the product strategy and deliver capabilities for our agent’s knowledge system, its “brain”, evolving how it learns, retains, and applies knowledge about deals and customers
• Take ownership of knowledge quality: Stand up golden data sets, online/offline evals, and dashboards that correlate agent quality and latency to expected usage
• Obsess about agent adoption and impact: Iterate at an exceptional pace to continuously improve product experience and impact ROI to customers
• Inspire, partner with, and be a champion for cross-functional engineering and design partners
• Collaborate with Vivun’s GTM teams to ensure successful launches and roll-outs
• Build long term relationships with Vivun employees, customers, and industry experts

Director of Product Marketing

Lead Observability Engineer

Senior Product Manager