Process Analyst – Dental/Claims
Iterative;
Senior Telecommunications Analyst – RAN Support
Vivo (Telefônica Brasil)
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • 🇧🇷 Brazil
Visit company websiteJob Level
Senior
About the role
- Proficient in the MAE Taishan Huawei management system from a user perspective;
- Strong knowledge of Huawei BTS, NodeB (Nb), eNodeB (eNb) and gNodeB (gNb);
- Experience with Huawei SmartCare (SQM) tool for service fault analysis and evaluation of access traces;
- Proficiency in the repair processes required to restore mobile service in the RAN;
- Extraction and manipulation of databases;
- Strong Excel skills for data handling and report generation;
- Problem solving;
- Fault troubleshooting;
- Experience working with internal and external customers;
- Shift-based work in operations and availability for on-call duty.
Requirements
- Bachelor's degree in Electrical Engineering, Telecommunications, Technology, Information Systems, or related fields;
- Intermediate English;
- Experience in mobile telecommunications networks (RAN).
Benefits
- Choose the benefits that best suit you and your dependents via a digital platform with categories such as Gym, Meal Allowance (VR), Food Allowance (VA), Pharmacy Assistance, Medical Care, Dental Care and Life Insurance;
- Company mobile phone (yes, a brand-new smartphone for you!);
- Unlimited voice and data plan—yes, unlimited—on Vivo's high-speed 5G network!
- Exclusive Vivo offers with special discounts on landline, broadband, TV and apps;
- Eligible to receive an annual bonus or PPR (performance-based incentive);
- Plan your future with a private pension plan;
- Have children? Receive a subsidy to help with school, daycare or babysitting expenses;
- Work in an environment that respects your personality, style and authenticity. #ComeBeYou
- Work remotely up to 2 days per week. #Mobility
- Flexible working hours;
- Enjoy a day off to celebrate your birthday;
- Participate in one of the largest corporate volunteer programs to help make a difference;
- Benefit from our Educational Development Program offering partnerships with educational institutions at a discount, as well as certifications and online courses;
- Advance your career through our Internal Recruitment Program in Brazil or abroad—we're present in over 17 countries! #VivoMyCareer
- Access initiatives to improve your physical, emotional and social well-being through #VivoWellbeing, including consultations with nutritionists, psychologists, social workers, telemedicine and more;
- All our vacancies are open to people with disabilities and/or rehabilitated workers. We have a culture that values diversity, differences and people's potential. #VivoDiversity
- #JoinVivo
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
MAE Taishan Huawei management systemHuawei BTSNodeBeNodeBgNodeBHuawei SmartCareservice fault analysisdatabase extractiondata manipulationExcel
Soft skills
problem solvingfault troubleshootingcustomer service
Certifications
Bachelor's degree in Electrical EngineeringBachelor's degree in TelecommunicationsBachelor's degree in TechnologyBachelor's degree in Information Systems
