Marketing Automation Analyst
AD Shopping
Process Analyst – Dental/Claims
Iterative;
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Map, review and document end-to-end processes in the Dental segment (back office and claims);
- Identify bottlenecks, propose improvements and design optimized workflows to ensure operational efficiency;
- Develop support materials (reports, presentations, visual flowcharts) for internal communication and alignment across teams;
- Collaborate with different teams (operations, engineering, business, etc.) to ensure integration between processes and strategic objectives;
- Monitor performance indicators (KPIs), ensuring continuous tracking of process performance;
- Support the definition of targets and action plans for flow optimization, contributing to consistent and measurable deliveries.
Requirements
- Prior experience with processes in the Dental segment, including claims and back office;
- Experience in mapping and redesigning end-to-end processes;
- Knowledge of KPI analysis and monitoring;
- Proficiency in tools such as Visio, Excel, PowerPoint and Miro;
- Strong communication skills and the ability to translate complex information into clear, concise materials;
- Analytical, proactive and hands-on attitude, with the ability to set objectives and propose solutions independently.
Benefits
- Hybrid work model
- Opportunities for continuous improvement
- Cross-team integration
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process mappingworkflow designKPI analysisprocess optimization
Soft skills
communication skillsanalytical skillsproactive attitudeproblem-solvingindependent work
