Analista de Eficiência Operacional B2B – PcD
Vivo (Telefônica Brasil)
Process Analyst – Mid-level
Quipux
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • 🇧🇷 Brazil
Visit company websiteSalary
💰 R$0 - R$7,000 per month
Job Level
Mid-LevelSenior
About the role
- Map, analyze, and model existing processes, identifying improvement opportunities and proposing innovative solutions.
- Document processes, workflows, and standard operating procedures (SOPs), ensuring standardization and knowledge sharing.
- Monitor performance indicators (KPIs) and prepare management reports, tracking the effectiveness of implemented actions and continuous improvement.
- Lead process improvement projects from diagnosis through implementation and follow-up on results.
- Facilitate workshops and training sessions to promote best practices in process management.
- Interact with different areas of the company, seeking alignment and collaboration to achieve results.
- Use process modeling tools (e.g., Enterprise Architect) and project management methodologies.
Requirements
- Bachelor’s degree in Business Administration, Industrial Engineering, or a related field.
- Proven experience in process analysis and optimization, preferably in technology companies.
- Knowledge of process management methodologies.
- Skill in process modeling and use of modeling tools.
- Analytical mindset and ability to identify improvement opportunities.
- Proactive, organized, and able to work effectively in a team.
- Strong verbal and written communication skills.
- Conversational Spanish is a plus.
Benefits
- Health insurance
- Dental insurance
- 13th salary bonus
- Meal allowance
- Transportation allowance
- Paid vacation
- Year-end bonus and vacation bonus for contractors (PJ)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process analysisprocess optimizationprocess modelingperformance indicatorsmanagement reportingcontinuous improvementproject management methodologiesstandard operating procedures
Soft skills
analytical mindsetproactiveorganizedteamworkverbal communicationwritten communication
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in Industrial Engineering
