Vitalant

Recruitment

• Lead strategic turnaround and growth initiatives in emerging, underperforming, and high-opportunity donor recruitment markets
• Conduct in-market assessments to identify operational challenges, process opportunities, and market growth potential
• Develop and execute actionable performance improvement plans supporting sustainable donor growth and collection goals
• Partner with Executive Directors, Donor Recruitment leaders, and regional leadership to drive market recovery, growth, and long-term success
• Coach and develop Donor Recruitment Managers and field leaders to strengthen leadership capabilities, accountability, and team performance
• Identify training opportunities and implement leadership development strategies
• Support retention of sponsor relationships, re-engagement of lapsed accounts, and new business development
• Analyze market trends, donor recruitment performance, and operational metrics to identify root causes and recommend solutions
• Lead short-term interventions and longer-term strategic initiatives to stabilize performance and accelerate growth
• Promote donor recruitment best practices, forecasting methodologies, territory planning, and operational standards
• Collaborate with Marketing, Donor Care, Planning & Scheduling, Operations, and other internal partners to improve efficiency and donor experience
• Advise regional leadership on strategic planning, change management, and performance improvement
• Participate in enterprise-wide projects, councils, and initiatives supporting organizational growth and operational excellence
• Travel nationally up to 50% to provide hands-on support, consultation, and leadership development

Senior Director, Market Turnaround, Growth - Donor Recruitment

Customer Support

• Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.
• Engage blood drive coordinators to increase donor participation and retention.
• Assist with donor recruitment initiatives, including outreach to first-time donors.
• Maintain accurate records and ensure data integrity using established systems.
• Support special projects and assist with training and onboarding of new and existing staff.
• Provide high-quality customer service to internal and external customers.
• Ensure compliance with internal SOPs, external regulations, and software usage standards.
• Collaborate with field teams and cross-functional partners to support operational success.

Sales Support Specialist

Financial Planning and Analysis

• Provide strategic leadership, coaching, and development for the accounting team while establishing priorities, performance expectations, and accountability
• Direct enterprise accounting operations, ensuring accurate and timely monthly, quarterly, and annual financial close processes in compliance with GAAP and organizational policies
• Serve as the senior technical accounting expert, advising leadership on complex accounting issues, regulatory requirements, tax matters, and financial reporting
• Lead external financial, Uniform Guidance, and other audits, ensuring audit readiness, issue resolution, and strong partnerships with auditors and financial advisors
• Oversee preparation and review of financial statements, Forms 990, regulatory filings, grant, foundation, investment, and other specialized accounting activities
• Establish and strengthen accounting governance, internal controls, risk management practices, and compliance with applicable laws, regulations, and corporate policies
• Analyze financial performance, identify trends and risks, and provide strategic recommendations to executive leadership to improve financial and operational outcomes
• Partner cross-functionally with Finance, FP&A, Legal, Operations, Internal Audit, and business leaders to enhance financial reporting, controls, forecasting, and process effectiveness
• Drive continuous improvement initiatives, ERP-enabled transformation, and operational efficiencies across accounting functions
• Foster exceptional customer service while ensuring adherence to internal SOPs, regulatory requirements, and quality standards

Senior Director, Accounting & Financial Services

Cloud Engineer

• Design, implement, and support secure, scalable, and highly available cloud infrastructure across PaaS, IaaS, and SaaS environments.
• Lead cloud architecture, installation, configuration, upgrades, and performance optimization to ensure reliability, security, and operational efficiency.
• Evaluate cloud technologies, infrastructure solutions, and technical alternatives to support strategic planning and business objectives.
• Manage cloud infrastructure projects by planning, prioritizing, documenting, and delivering implementations on schedule.
• Develop and maintain cloud infrastructure standards, procedures, security policies, and best practices while promoting user awareness and compliance.
• Monitor cloud performance, utilization, and costs, providing recommendations to optimize system performance and maximize value.
• Partner with internal stakeholders and external vendors to define requirements, implement solutions, and ensure successful project outcomes.
• Research emerging cloud technologies and industry trends to drive innovation and continuous improvement.
• Support cloud infrastructure budgeting, resource planning, and cost management initiatives.
• Deliver exceptional customer service while ensuring compliance with internal policies, regulatory requirements, and organizational standards.

Senior Cloud Engineer

Operations

• Support the Operations side of the center
• Support Blood Collections Specialist and Donors helping on the floor and processing blood products post collection
• Support the efficient workflow of the phlebotomy floor and blood product processing
• Maintain inventory
• Equipment QC (lab) production area.

Senior Director, Market Turnaround, Growth - Donor Recruitment

Sales Support Specialist

Senior Director, Accounting & Financial Services

Senior Cloud Engineer

Center Operations Technician